@import url('https://fonts.googleapis.com/css2?family=DM+Sans:wght@400;500;700&display=swap');
*,
*::after,
*::before {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

* {
    line-height: 1.2;
}

html {
    height: 100%;
}

body {
    font-family: 'DM Sans';
    font-style: normal;
    font-weight: 400;
    box-sizing: border-box;
    height: 100%;
    -webkit-tap-highlight-color: transparent;
}

#allincall-popup {
    bottom: 1.2em;
    transition: all 0.1s ease;
    position: fixed;
    cursor: pointer;
    right: 20px;
    width: 8em;
    z-index: 2147483647;
}

#allincall-chat-box {
    bottom: 4.5em;
    right: 2em;
    width: 420px;
    animation-duration: 1s;
    height: 86vh;
    display: none;
    position: fixed;
    animation-fill-mode: forwards;
    animation-timing-function: ease;
    max-height: 100%;
    z-index: 2147483646;
    background: #FFFFFF;
    box-shadow: 2px 2px 6px rgba(0, 0, 0, 0.15);
    border-radius: 0px;
    overflow: hidden;
}

#easychat-bot-minimize-button {
    transition: transform 0.2s ease-out;
    cursor: pointer;
    z-index: 9999;
    display: none;
    position: fixed;
    right: 40px;
    bottom: 0.2em;
}


/*************************** footer css */

.easychat-bot-footer-area-div {
    width: 100%;
    height: max-content;
    position: absolute;
    bottom: 0px;
    border-radius: 0px 0px 16px 16px;
    padding: 4px 0px 0px 0px;
}

.easychat-bot-footer-input-wrapper {
    width: 100%;
    display: none;
    justify-content: space-between;
    margin-bottom: 10px;
    padding: 0px 16px;
    position: relative;
}

.easychat-bot-footer-menus-opner-div {
    width: 48px;
    min-height: 48px;
    background: #FFFFFF;
    box-shadow: 0px 1px 5px rgba(0, 0, 0, 0.25);
    border-radius: 10px;
    display: flex;
    align-items: center;
    align-items: center;
    cursor: pointer;
    display: none !important;
}

.easychat-bot-footer-menus-opner-div.bot-menu-opner-active {
    background: #3884FD;
}

.easychat-bot-footer-menus-opner-div .footer-menu-cross-icon {
    display: none;
}

.easychat-bot-footer-menus-opner-div.bot-menu-opner-active .footer-menu-cross-icon {
    display: block;
}

.easychat-bot-footer-menus-opner-div.bot-menu-opner-active .footer-menu-icon {
    display: none;
}

.easychat-bot-footer-input-container {
    background: #FFFFFF;
    box-sizing: border-box;
    width: 100%;
    display: flex;
    align-items: center;
    box-shadow: 0px 1px 5px rgba(0, 0, 0, 0.25);
    border-radius: 10px;
    padding: 6px 2px 6px 2px;
}

.easychat-bot-footer-input-container svg {
    cursor: pointer;
}

.easychat-bot-restart-div svg:hover {
    fill: #006CA9;
}

.easychat-query-send-icon:hover .easychat-query-send-icon-active {
    display: block;
}

.easychat-query-send-icon:hover .easychat-query-send-icon-unactive {
    display: none;
}

.easychat-query-send-icon-active {
    display: none;
}

.easychat-bot-restart-div svg:hover path {
    stroke: #006CA9;
}

.easychat-bot-footer-query-input-div {
    width: 32px;
    height: 32px;
    display: flex;
    align-items: center;
    justify-content: center;
}

.easychat-bot-footer-brand-name-div {
    width: 100%;
    padding: 0px 0px 4px 0px;
    display: flex;
    align-items: center;
    justify-content: center;
    margin-bottom: 0px;
    background: #EFF6FF;
}

.easychat-query-send-icon {
    border: none;
    outline: none;
    cursor: pointer;
    background: #ffffff;
    display: none;
    width: 24px;
    height: 24px;
}

.easychat-bot-restart-div {
    width: 46px;
    border-right: 1px solid #EBEBEB;
    height: 32px;
    display: flex;
    align-items: center;
    justify-content: center;
}

.easychat-bot-language-div {
    cursor: pointer;
    height: 100%;
    display: flex;
    align-items: center;
    justify-content: center;
    column-gap: 8px;
    padding: 0px 3px 0px 3px;
    border: 1px solid #FFFFFF;
    box-sizing: border-box;
    border-radius: 4px;
    height: 24px;
    position: absolute !important;
    top: 0px;
    right: 0px;
    background: transparent;
}

.language-dropdown-container {
    align-items: center;
    height: 25px;
    width: max-content;
    border-radius: 8px;
    float: right;
    background: #0F52A1;
    right: 19%;
    padding: 3px 5px;
    top: 25%;
    position: absolute;
    cursor: pointer;
    display: flex;
    justify-content: center;
}

.language-dropdown-content:not(.is-active) {
    display: none;
}

@keyframes growDown {
    0% {
        transform: scaleY(0)
    }
    80% {
        transform: scaleY(1.1)
    }
    100% {
        transform: scaleY(1)
    }
}

.language-dropdown-content {
    width: max-content;
    animation: growDown 300ms ease-in-out forwards;
    position: absolute;
    min-width: 100px;
    text-align: left;
    overflow: visible;
    z-index: 1;
    top: 30px;
    background: #FAFAFA;
    border-radius: 4px;
    box-shadow: 0px 8px 24px rgba(0, 32, 51, 0.12);
    border-radius: 4px;
    right: 0;
}

.language-dropdown-items {
    max-height: 201px;
    overflow-y: auto;
    overflow-x: hidden;
    width: 100%;
    scrollbar-width: thin;
    -ms-overflow-style: none;
}

.bot-language-main-container {
    position: relative;
    width: 24px;
    height: 24px;
}

.language-dropdown-items::-webkit-scrollbar {
    height: 4px;
    width: 4px;
}

.language-dropdown-items::-webkit-scrollbar-track {
    background: #fff;
}

.language-dropdown-items::-webkit-scrollbar-thumb {
    background: #ccd5ff;
}

.language-dropdown-items .dropdown-item:hover {
    background-color: #F6F6F6;
}

.dropdown-item:first-child {
    margin-top: 0;
    border-radius: 8px 8px 0 0;
}

.dropdown-item:last-child {
    margin-bottom: 0;
    border-radius: 0 0 8px 8px;
}

.language-dropdown-content .active-language {
    color: #0088F5 ;
    background: #EFF6FF;
    font-weight: 500;
}

.language-dropdown-content a {
    background-color: #fff;
    margin: 1.5px 0;
    font-weight: 400;
    font-size: 12px;
    line-height: 19px;
    color: #4D4D4D;
    padding: 4px 12px;
    text-decoration: none;
    display: block;
}

.minimize-icon-language {
    position: absolute;
    top: 50%;
    transform: translateY(-35%);
    right: 4px;
    display: none;
}

.bot-selected-language-animation-text {
    font-style: normal;
    font-weight: 500;
    font-size: 12px;
    line-height: 18px;
    color: #FFFFFF;
}

.easychat-bot-language-div.easychat-bot-language-div-active .minimize-icon-language {
    display: block;
}

.easychat-bot-language-div-active {
    -webkit-tap-highlight-color: transparent;
    width: max-content;
    flex-shrink: 2;
    height: 24px;
    z-index: 2;
    padding: 0px 6px 0px 6px;
    position: relative;
}

.easychat-bot-user-input-div {
    width: calc(100% - 80px);
    height: auto;
    white-space: nowrap;
    padding-left: 12px;
    padding-right: 16px;
}

.easychat-bot-user-input-div .input-area-wrapper .input-area::-webkit-scrollbar {
    display: none;
}

.easychat-bot-user-input-div .input-area-wrapper .input-area {
    position: relative;
    z-index: 1;
    max-height: 62px;
    overflow-x: hidden;
    overflow-y: auto;
    font-size: 16px;
    font-weight: 400;
    color: #000000;
    word-wrap: break-word;
    white-space: pre-wrap;
    outline: none;
    user-select: text;
    line-height: 20px;
    width: 100%;
    padding-right: 2px;
    scrollbar-width: thin;
    -ms-overflow-style: none;
}

.easychat-bot-user-input-div .input-area-wrapper .placeholder-text {
    position: absolute;
    top: 50%;
    transform: translateY(-50%);
    z-index: 2;
    font-size: 14px;
    line-height: 17px;
    color: #CBCACA;
    pointer-events: none;
    -webkit-user-select: none;
    -moz-user-select: none;
    -ms-user-select: none;
    user-select: none;
    width: 100%;
    overflow: hidden;
    word-break: break-word;
    white-space: normal;
}

.easychat-bot-user-input-div .input-area-wrapper .input-area::-webkit-scrollbar {
    width: 6px!important;
    height: 6px!important;
}

.easychat-bot-user-input-div .input-area-wrapper .input-area::-webkit-scrollbar-track {
    background: hsla(0, 0%, 100%, .1);
}

.easychat-bot-user-input-div .input-area-wrapper .input-area::-webkit-scrollbar-thumb {
    background-color: rgba(0, 0, 0, .2);
    border-radius: 10px;
}

.easychat-bot-user-input-div .input-area-wrapper {
    min-height: 36px;
    position: relative;
    padding: 0px;
    box-sizing: border-box;
    flex: 1 1 auto;
    width: 100%;
    line-height: 20px;
    outline: none;
    will-change: width;
    display: flex;
    align-items: center;
}

.easychat-bot-sticky-intent-wrapper {
    width: 100%;
    padding: 4px 16px 10px 16px;
    align-items: center;
    justify-content: center;
    display: none;
}

.sticky-intent-arrow-button-left,
.sticky-intent-arrow-button-right {
    width: 24px;
    height: 24px;
    border-radius: 50%;
    background: #E7EAF4;
    border: none;
    outline: none;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
}

.sticky-intent-arrow-button-left {
    margin-right: 4px;
}

.sticky-intent-arrow-button-right {
    margin-left: 4px;
}

.easychat-bot-sticky-intent-items-div {
    width: calc(100% - 44px);
    overflow-x: auto;
    overflow-y: hidden;
    height: 100%;
    display: flex;
    scrollbar-width: none;
}

.easychat-bot-sticky-intent-items-div::-webkit-scrollbar {
    display: none;
}

.easychat-bot-sticky-intent-items-div button {
    padding: 0px 12px;
    background: #FFFFFF;
    border: 1px solid #0F248C;
    box-sizing: border-box;
    box-shadow: 0px 1px 4px rgba(0, 0, 0, 0.15);
    border-radius: 8px;
    font-style: normal;
    font-weight: 500;
    font-size: 14px;
    color: #0F248C;
    margin-right: 8px;
    cursor: pointer;
    outline: none;
    white-space: nowrap;
    display: flex;
    align-items: center;
    justify-content: center;
    height: 32px;
}

.easychat-bot-sticky-intent-items-div button:hover {
    background: #0F248C;
    color: #FFFFFF;
}

.easychat-bot-sticky-menu-wrapper {
    margin-bottom: 10px;
    padding: 0px 16px;
    display: none;
    z-index: 1000;
    position: relative;
}

#bot_menu_option_items_wrapper {
    display: none;
}

.bot-sticky-menu-content-wrapper {
    background: #F8F8F8;
    box-shadow: 0px 1px 4px rgba(0, 0, 0, 0.15);
    border-radius: 8px;
    padding: 16px 0px;
}

.easychat-bot-sticky-menu-header-container {
    display: flex;
    justify-content: space-between;
    transition: all 0.2s ease-out;
    padding: 0px 16px 8px;
    align-items: center;
}

.easychat-sticky-menu-items {
    display: flex;
    flex-direction: column;
    max-height: 230px;
    transition: max-height 1s ease-out;
    overflow-y: auto;
    overflow-x: hidden;
    scrollbar-width: none;
    width: 100%;
    height: 100%;
    padding: 4px 16px 8px;
}

.easychat-sticky-menu-items::-webkit-scrollbar {
    display: none;
}

.sticky-menu-header-text {
    font-weight: 500;
    font-size: 18px;
    line-height: 24px;
    color: #2D2D2D;
}

.sticky-menu-header-arrow-div {
    width: 20px;
    height: 15px;
    display: flex;
    align-items: center;
    justify-content: flex-end;
    cursor: pointer;
}

.easychat-sticky-menu-item {
    display: flex;
    justify-content: left;
    display: flex;
    align-items: center;
    padding: 12px 18px;
    background: #FFFFFF;
    box-shadow: 0px 1px 4px rgba(0, 0, 0, 0.15);
    border-radius: 8px;
    margin-bottom: 8px;
    cursor: pointer;
}

.easychat-sticky-menu-item-text {
    padding-left: 12px;
    word-break: break-word;
    font-weight: 400;
    font-size: 16px;
    line-height: 20px;
    color: #243762;
}

.easychat-sticky-menu-item img {
    width: 18px;
    height: 18px;
}

#arrow_up {
    display: none;
}

.easychat-sticky-menu-option-show {
    display: block !important;
}

.easychat-bot-end-chat-button-div {
    width: 100%;
    display: none;
    padding-left: 16px;
}

.easychat-bot-end-chat-button {
    display: flex;
    align-items: center;
    justify-content: center;
    width: max-content;
    height: 32px;
    box-shadow: 0px 1px 4px rgba(0, 0, 0, 0.15);
    font-weight: 500;
    font-size: 14px;
    line-height: 17px;
    color: #3884FD;
    margin: 0px 0px 8px 0px;
    background: #FFFFFF;
    border: 2px solid #86B5FF;
    box-sizing: border-box;
    border-radius: 4px;
    padding: 0px 16px;
    cursor: pointer;
}

.easychat-bot-end-chat-button:hover {
    background: #3884FD;
    border-color: #3884FD;
    color: #FFFFFF;
}

.easychat-mic-icon-active {
    display: none;
}

.easychat-bot-speak-mute-icon {
    display: none;
}

.easychat-bot-speak-unmute-icon:active+.easychat-bot-speak-mute-icon {
    display: flex;
}

.easychat-bot-speak-unmute-icon:active {
    display: none;
}


/* footer css */


/********************************** header css */

.welcome-banner-parent-div {
    width: 100%;
    height: 170px;
    display: flex;
    align-items: center;
    flex-direction: column;
    padding: 0px;
    margin-bottom: 1rem;
}

.easychat-bot-navbar.easychat-welcome-home-navbar-div .welcome-header-div {
    background: #3884FD;
    border-radius: 0px 0px 24px 24px;
    padding: 0px 24px 50px 24px;
    width: 100%;
    display: block;
}

.easychat-bot-navbar .welcome-header-div {
    background: #3884FD;
    border-radius: 0px 0px 24px 24px;
    padding: 0px 16px 0px 16px;
    width: 100%;
    display: flex;
}

.easychat-bot-navbar {
    border-radius: 0px 0px 24px 24px;
    display: flex;
    align-items: center;
}

.easychat-bot-ask-query-btn-wrapper {
    width: 100%;
    padding: 0px 24px;
    margin-top: -24px;
}

.easychat-bot-actions-header-wrapper {
    display: flex;
    align-items: center;
    column-gap: 12px;
}

.easychat-bot-navbar .easychat-bot-ask-query-btn {
    width: 100%;
    height: 48px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 0px 24px;
    background: #FFFFFF;
    box-shadow: 0px 8px 8px rgba(0, 32, 51, 0.04), 0px 12px 28px rgba(0, 32, 51, 0.12);
    border-radius: 8px;
    border: none;
    outline: none;
    cursor: pointer;
}

.easychat-bot-navbar .easychat-bot-ask-query-btn span {
    font-weight: 500;
    font-size: 14px;
    line-height: 17px;
    color: #4D4D4D;
    letter-spacing: 0.4px;
}

.easychat-bot-navbar.easychat-welcome-home-navbar-div {
    height: auto;
    display: block;
    padding-bottom: 12px;
}

.easychat-bot-navbar.easychat-welcome-home-navbar-div .easychat-bot-company-logo-div {
    width: 45px;
    padding: 13px 0px;
}

.easychat-bot-navbar.easychat-welcome-home-navbar-div .welcome-header-div .easychat-bot-header-main {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin: 0px 0px 12px 0px;
    width: 100%;
}

.easychat-bot-navbar .welcome-header-div .easychat-bot-header-main {
    display: flex;
    align-items: center;
    justify-content: space-between;
    height: 64px;
    margin: 0px;
    padding-top: 0px;
    width: 100%;
}

.easychat-bot-navbar.easychat-welcome-home-navbar-div .welcome-header-div .easychat-bot-name-wrapper {
    display: none;
}

.easychat-bot-navbar .welcome-header-div .easychat-bot-name-wrapper {
    display: flex;
    align-items: center;
    height: 100%;
    column-gap: 8px;
    width: 100%;
}

.header-back-arrow-btn {
    width: 24px;
    height: 24px;
    background: transparent;
    border: none;
    outline: none;
    cursor: pointer;
}

.easychat-bot-navbar.easychat-welcome-home-navbar-div .welcome-header-div .easychat-bot-company-logo-div {
    display: flex;
}

.easychat-bot-navbar .welcome-header-div .easychat-bot-company-logo-div {
    display: none;
}

.easychat-bot-navbar.easychat-welcome-home-navbar-div .easychat-bot-normal-header-div {
    display: none;
}

.easychat-bot-navbar.easychat-welcome-home-navbar-div .easychat-bot-welcome-message-div {
    display: block;
}

.easychat-bot-navbar.easychat-welcome-home-navbar-div .easychat-bot-company-logo-div svg,
.easychat-bot-navbar.easychat-welcome-home-navbar-div .easychat-bot-company-logo-div img {
    width: max-content;
    height: 100%;
}

.easychat-bot-company-logo-div {
    width: 45px;
    height: 56px;
    display: flex;
    padding: 8px 0px;
    align-items: center;
}

.easychat-bot-company-logo-div svg,
.easychat-bot-company-logo-div img {
    width: max-content;
    height: 100%;
}

.easychat-bot-name-div {
    width: 70%;
    height: 100%;
    display: flex;
    align-items: center;
    font-style: normal;
    font-weight: bold;
    font-size: 16px;
    color: #FFFFFF;
    padding: 0px 12px 0px 0px;
    word-break: break-word;
    text-align: left;
    line-height: 1.1;
}

.easychat-bot-close-icon {
    display: flex;
    cursor: pointer;
    width: 24px;
    height: 24px;
    align-items: center;
    justify-content: center;
    border: 1px solid #FFFFFF;
    box-sizing: border-box;
    border-radius: 4px;
}

.easychat-bot-minimize-icon {
    display: none;
}

.easychat-bot-speak-response-mute-unmute-icon {
    display: flex;
    cursor: pointer;
}

.easychat-bot-header-option-dropdown {
    display: none;
}

.easychat-bot-normal-header-div {
    width: 100%;
    display: flex;
    align-items: center;
}

.easychat-bot-welcome-message-div {
    display: none;
    width: 100%;
    margin-top: -4px;
}

.easychat-bot-welcome-message-hello-text {
    font-weight: 500;
    font-size: 24px;
    color: #FFFFFF;
    margin-bottom: 8px;
    letter-spacing: 0.04em;
}

.easychat-bot-welcome-message-welcome-text {
    font-style: normal;
    font-weight: 500;
    font-size: 14px;
    line-height: 17px;
    letter-spacing: 0.02em;
    color: #FFFFFF;
}

.bot-header-menu-icon {
    cursor: pointer;
    display: flex;
}

.easychat-bot-header-option-dropdown {
    position: relative;
}

.bot-header-dropdown-content:not(.is-active) {
    display: none;
}

.bot-header-dropdown-content {
    position: absolute;
    background-color: #f1f1f1;
    min-width: 115px;
    text-align: left;
    overflow: visible;
    box-shadow: 0px 8px 16px 0px rgba(0, 0, 0, 0.2);
    z-index: 1;
    top: 25px;
    right: 0px;
    border-radius: 3px;
    width: max-content;
}

.bot-header-header-dropdown-items {
    overflow-y: auto;
    overflow-x: hidden;
    max-height: 120px;
    width: 100%;
    background-color: #ffffff;
}

.bot-header-dropdown-content a span {
    display: flex;
    margin-right: 8px;
    align-items: center;
    width: 20px;
    height: 20px;
}

.bot-header-dropdown-content a {
    padding: 10px 16px;
    text-decoration: none;
    display: flex;
    border-bottom: 0.5px solid #e6e6e6;
    align-items: center;
    font-weight: 500;
    font-size: 16px;
    line-height: 140%;
    color: #4D4D4D;
}

.bot-header-dropdown-content a:last-child {
    border: none;
}

.easychat-bot-header-option-dropdown a:hover {
    background-color: #ddd;
}

.easychat-bot-speak-response-icon {
    cursor: pointer;
    width: 24px;
    height: 24px;
    align-items: center;
    justify-content: center;
    border: 1px solid #FFFFFF;
    box-sizing: border-box;
    border-radius: 4px;
}

.easychat-bot-navbar.easychat-welcome-home-navbar-div .easychat-bot-speak-response-icon {
    display: flex;
}

.easychat-bot-navbar .easychat-bot-speak-response-icon {
    display: none;
}

.easychat-mic-off-cross-icon {
    width: 18px;
    height: 18px;
    cursor: pointer;
    position: absolute;
    right: 30px;
    display: none;
    z-index: 101;
    background: #3884FD;
    border-radius: 50%;
    align-items: center;
    justify-content: center;
    margin-top: -4px;
}


/* header css */


/* message container css */

.easychat-bot-message-section-area-div {
    box-sizing: border-box;
    overscroll-behavior-y: none;
    width: 100%;
    height: calc(100vh - 18rem);
    overflow-y: auto;
    overflow-x: hidden;
    padding: 16px;
    overflow-x: hidden;
    overflow-y: auto;
    scrollbar-width: thin;
}

.easychat-bot-welcome-banner-wrapper {
    width: 100%;
    height: 170px;
    display: flex;
    align-items: center;
    flex-direction: column;
}

.easychat-bot-welcome-banner-wrapper .easychat-carousel-track-container {
    width: 100%;
    height: 100%;
    position: relative;
}

.easychat-bot-welcome-banner-wrapper .easychat-carousel-track {
    position: relative;
    list-style: none;
    width: 100%;
    height: 100%;
    transition: transform 250ms ease-in;
}

.easychat-bot-welcome-banner-wrapper .easychat-carousel-slide {
    position: absolute;
    top: 0;
    bottom: 0;
    width: 100%;
}

.easychat-bot-welcome-banner-wrapper .easychat-carousel-slide img {
    height: 100%;
    width: 100%;
    object-fit: fill;
}

.easychat-bot-welcome-banner-wrapper .easychat-carousel-nav {
    display: flex;
    justify-content: center;
    padding: 10px 0 0 0;
}

.easychat-bot-welcome-banner-wrapper .easychat-carousel-nav .easychat-carousel-indicator {
    border: 0;
    border-radius: 50%;
    width: 8px;
    height: 8px;
    background: #C4C9D9;
    margin: 0 12px;
    cursor: pointer;
}

.easychat-bot-message-section-area-div::-webkit-scrollbar {
    width: 7px;
}

.easychat-bot-message-section-area-div::-webkit-scrollbar-thumb {
    border-radius: 5px;
    background: #babdc0;
}

.easychat-bot-message-section-area-div::-webkit-scrollbar-track {
    background: transparent;
}

.easychat-bot-recommendation-wrapper {
    margin-bottom: 1em;
    position: relative;
    width: 100%;
    display: flex;
    justify-content: center;
    align-items: center;
    flex-wrap: wrap;
    scrollbar-width: none;
}

.easychat-recommendation-item {
    margin: 3px 16px 8px 0px;
    cursor: pointer;
    display: inline-block;
    text-align: center;
    transition: 0.2s ease-out;
    outline: none;
    padding: 6px 6px;
    font-weight: 500;
    font-size: 12px;
    line-height: 18px;
    letter-spacing: 0.02em;
    color: #4D4D4D !important;
    background: #FFFFFF;
    box-shadow: 0px 0px 2px rgba(50, 50, 71, 0.06), 0px 2px 4px rgba(50, 50, 71, 0.06);
    border-radius: 4px;
    word-break: break-word;
    border: none !important;
}

.easychat-recommendation-item:hover {
    transform: translateY(-2px);
    background: #3884FD;
    color: #ffffff !important;
    box-shadow: 0px 0px 2px rgba(50, 50, 71, 0.06), 0px 2px 4px rgba(50, 50, 71, 0.06);
}

.easychat-bot-message-div {
    width: 100%;
    flex-direction: column;
}

.easychat-bot-message-wrapper {
    display: flex;
    width: 100%;
    margin-bottom: 12px;
}

.easychat-bot-feedback-wrapper {
    margin-left: 36px;
    display: flex;
    margin-bottom: 8px;
}

.easychat-bot-feedback-wrapper svg {
    cursor: pointer;
}

.easychat-bot-message-owner-name {
    width: 24px;
    height: 24px;
    background: #0254D7;
    border-radius: 50%;
    font-style: normal;
    font-weight: 500;
    font-size: 14px;
    line-height: 17px;
    color: #ffffff;
    display: flex;
    align-items: center;
    justify-content: center;
}

#easychat-feedback-thumbs-up {
    margin-right: 12px;
}

#easychat-feedback-thumbs-up:hover {
    fill: #10B981;
}

#easychat-feedback-thumbs-down:hover {
    fill: #E10E00;
}

.easychat-bot-message-text-container {
    display: flex;
    flex-direction: row;
    margin-left: 8px;
    width: calc(100% - 24px);
    padding-right: 6px;
}

.bot-agent-name-text-wrapper {
    font-weight: 400;
    font-size: 14px;
    line-height: 17px;
    color: #7B7A7B;
    padding-left: 32px;
    margin-bottom: 8px;
}

.easychat-bot-message-time-div {
    width: 100%;
    justify-content: flex-start;
    display: flex;
    margin-left: 4px;
}

.easychat-bot-message-text-div {
    max-width: 85%;
    min-width: 64px;
    width: max-content;
    word-break: break-word;
    box-sizing: border-box;
    font-weight: 400;
    font-size: 14px;
    line-height: 20px;
    color: #2D2D2D;
    padding: 10px;
    background: #FFFFFF;
    box-shadow: 0px 2px 2px rgba(0, 32, 51, 0.02), 0px 2px 8px rgba(0, 32, 51, 0.16);
    border-radius: 0px 12px 12px 12px;
}

.easychat-bot-message-time-div span {
    letter-spacing: 0.02em;
    text-transform: capitalize;
    margin-top: 8px;
    font-weight: 400;
    font-size: 10px;
    line-height: 18px;
    color: #7B7A7B;
}

.easychat-user-message-div {
    display: flex;
    width: 100%;
    margin-bottom: 12px;
    justify-content: flex-end;
    flex-direction: column;
    align-items: flex-end;
}

.easychat-user-message-text-div {
    max-width: 80%;
    min-width: 64px;
    width: auto;
    word-break: break-word;
    box-sizing: border-box;
    font-style: normal;
    padding: 9px 16px;
    background: #3884FD;
    box-shadow: 0px 1px 4px rgba(0, 0, 0, 0.15);
    border-radius: 12px 0px 12px 12px;
    font-weight: 500;
    font-size: 14px;
    line-height: 19px;
    color: #FFFFFF;
}

.easychat-user-message-time-div span {
    letter-spacing: 0.02em;
    text-transform: capitalize;
    font-style: normal;
    font-weight: 400;
    font-size: 10px;
    line-height: 18px;
    color: #7B7A7B;
}

.easychat-user-message-time-div {
    width: 80%;
    margin-top: 6px;
    align-items: center;
    display: flex;
    justify-content: flex-end;
    column-gap: 6px;
}

@supports (-webkit-touch-callout: none) {
    /* CSS specific to iOS devices */

         .bot-action-btns-item{
             margin-bottom: 12px;
         }
     
         .bot-action-btns-menu-options-div {
             row-gap: unset !important;
             margin-bottom: 5px !important;
         }
}

.easychat-bot-quick-recommendation-wrapper {
    margin-top: 0.5em;
    position: relative;
    width: fit-content;
    width: -moz-fit-content;
    justify-content: center;
    align-items: center;
    flex-wrap: wrap;
    margin-left: 32px;
    margin-bottom: 8px;
}

.easychat-quick-recommendation-item {
    margin: 0px 8px 8px 0px;
    cursor: pointer;
    display: inline-flex;
    text-align: center;
    align-items: center;
    justify-content: center;
    transition: 0.2s ease-out;
    font-weight: 400;
    font-size: 14px;
    line-height: 20px;
    padding: 4px 8px;
    min-height: 32px;
    color: #0254D7;
    background: #FFFFFF;
    border: 1px solid #0254D7;
    box-sizing: border-box;
    box-shadow: 0px 1px 4px rgb(0 0 0 / 15%);
    border-radius: 8px;
    word-break: break-word;
}

.easychat-quick-recommendation-item:hover {
    box-shadow: 0 6px 12px rgb(0 0 0 / 20%);
    transform: translateY(-2px);
    color: #ffffff;
    background: #0254d7;
}

.easychat-bot-message-status-tick-div {
    height: 14px;
}

.easychat-intent-feedback-wrapper {
    background: #FFFFFF;
    margin-left: 8px;
    width: max-content;
    padding: 16px;
    box-shadow: 0px 2px 2px rgba(0, 32, 51, 0.02), 0px 2px 8px rgba(0, 32, 51, 0.16);
    border-radius: 0px 12px 12px 12px;


}

.easychat-intent-feedback-wrapper .feedback-provide-title {
    font-weight: 500;
    font-size: 14px;
    line-height: 17px;
    color: #2d2d2d;
}

.easychat-intent-feedback-wrapper .feedback-empty-warning {
    font-weight: 500;
    font-size: 14px;
    line-height: 16px;
    padding: 6px 0px;
    display: none;
    color: red;
}

.radio-btn-container-item input[type="radio"] {
    /* remove standard background appearance */
    -webkit-appearance: none;
    -moz-appearance: none;
    appearance: none;
    display: inline-block;
    width: 18px;
    height: 18px;
    padding: 2px;
    background-clip: content-box;
    border: 2px solid #DADADA;
    background-color: transparent;
    border-radius: 50%;
    cursor: pointer;
    opacity: 1 !important;
    position: unset !important;
    pointer-events: auto !important;
}


/* appearance for checked radiobutton */

.radio-btn-container-item input[type="radio"]:checked {
    background-color: #0254D7;
    border-color: #0254D7;
}

.radio-btn-container-item {
    display: flex;
    align-items: center;
    margin-bottom: 20px;
}

.radio-btn-container-item label {
    font-weight: 500;
    font-size: 12px;
    line-height: 14px;
    letter-spacing: 0.02em;
    color: #4D4D4D;
    padding-left: 12px;
    cursor: pointer;
    width: 86%;
}

.positive-feedback-options {
    margin-top: 16px;
    padding-left: 8px;
    min-width: 200px;

}

.easychat-intent-level-feedback-submit-button {
    display: flex;
    justify-content: center;
    align-items: center;
    padding: 0px 16px;
    height: 36px;
    background: #3884FD;
    border-radius: 4px;
    box-shadow: 0px 1px 4px rgba(0, 0, 0, 0.15);
    border: none;
    outline: none;
    font-style: normal;
    font-weight: 500;
    font-size: 14px;
    color: #FFFFFF;
    float: right;
    cursor: pointer;
}


/* message container css */


/* modals css css */

.easychat-bot-custom-modal {
    display: none;
    position: absolute;
    z-index: 101;
    left: 0;
    top: 0;
    width: 100%;
    height: 100%;
    overflow: hidden;
    background-color: rgb(0, 0, 0);
    background-color: rgba(0, 0, 0, 0.4);
}


/* easychat-bot-custom-modal Content */

.easychat-bot-custom-modal-content {
    margin: auto;
    width: 90%;
    position: absolute;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    padding: 22px 0px 24px 0px;
    background: #FFFFFF;
    border: 1px solid #F3F6FF;
    box-sizing: border-box;
    box-shadow: 0px 0px 2px rgba(0, 0, 0, 0.15);
    border-radius: 9px;
}

.easychat-bot-custom-modal-close {
    color: #000;
    font-size: 28px;
    font-weight: bold;
    position: absolute;
    right: 12px;
    top: -2px;
    cursor: pointer;
    text-decoration: none;
}

.easychat-feedback-form-heading-one {
    font-weight: 500;
    font-size: 20px;
    line-height: 27px;
    text-align: center;
    letter-spacing: -0.02em;
    color: #2D2D2D;
    word-break: break-word;
    margin-bottom: 8px;
    padding: 0px 16px;
}

.easychat-feedback-form-heading-two {
    font-weight: 400;
    font-size: 16px;
    line-height: 21px;
    text-align: center;
    color: #4D4D4D;
    word-break: break-word;
}

.feedback-emoji-div {
    width: 100%;
    clear: both;
    display: -webkit-box;
    display: -moz-box;
    display: -ms-flexbox;
    display: -webkit-flex;
    margin-top: 24px;
    height: 65px;
    padding: 0px 6px;
}

.easychat-bot-custom-modal-footer {
    width: 100%;
    padding: 16px 24px 0px;
    display: flex;
    align-items: center;
    column-gap: 12px;
    margin-top: 18px;
}

.easychat-bot-custom-modal-footer .custom-modal-cancel-btn {
    padding: 0px 12px;
    height: 40px;
    width: 100%;
    background: #F6F6F6;
    border-radius: 4px;
    font-weight: 500;
    font-size: 16px;
    line-height: 19px;
    display: flex;
    align-items: center;
    justify-content: center;
    color: #475569;
    cursor: pointer;
    border: none;
    outline: none;
}

.easychat-bot-custom-modal-footer .custom-modal-submit-btn {
    padding: 0px 12px;
    height: 40px;
    width: 100%;
    background: #3884FD;
    border-radius: 4px;
    font-weight: 500;
    font-size: 18px;
    line-height: 19px;
    display: flex;
    align-items: center;
    justify-content: center;
    color: #ffffff;
    cursor: pointer;
    border: none;
    outline: none;
}

.feedback-emoji-text-div {
    font-weight: 500;
    font-size: 11px;
    line-height: 18px;
    text-align: center;
    color: #7B7A7B;
    margin-top: 8px;
}

.feedback-emoji-div>div {
    -webkit-box-flex: 1;
    -moz-box-flex: 1;
    width: 20%;
    -webkit-flex: 1;
    -ms-flex: 1;
    flex: 1;
    text-align: center;
}

.feedback-emoji-div img {
    width: 45px;
    height: 45px;
    transition: width .6s, height .6s;
    cursor: pointer;
}

.easychat-feedback-promoter-form-content .value-feedback-text {
    font-weight: 500;
    font-size: 16px;
    line-height: 140%;
    color: #000000;
    margin: 0px 0px 12px;
}

.easychat-bot-custom-modal-content.easychat-feedback-promoter-form-content {
    padding: 24px;
    max-height: 70vh;
    overflow-y: auto;
    scrollbar-width: thin;
}

.easychat-feedback-promoter-form-content .text-area-feedback textarea {
    width: 100%;
    height: 89px;
    box-sizing: border-box;
    border: 1px solid #E7EAF4;
    box-sizing: border-box;
    border-radius: 4px;
    margin: 0px 0px 0px 0px;
    padding: 8px;
    outline: none;
    background: #FDFDFD;
    color: #000;
    font-size: 13px;
    resize: none;
}

.text-area-feedback textarea::placeholder {
    font-weight: normal;
    font-size: 14px;
    line-height: 17px;
    color: #7B7A7B;
}

.easychat-feedback-promoter-form-content .feedback-submit-btn {
    display: flex;
    flex-direction: row;
    justify-content: flex-end;
    margin-top: 15px;
}

.easychat-feedback-promoter-form-content .feedback-submit-btn .cancel-btn {
    padding: 0px 12px;
    height: 40px ;
    width: 100% ;
    background: #F6F6F6 ;
    border-radius: 4px ;
    font-weight: 500 ;
    font-size: 16px ;
    line-height: 19px;
    display: flex;
    align-items: center;
    justify-content: center;
    color: #475569 ;
    cursor: pointer;
    border: none;
    outline: none;
}

.easychat-feedback-promoter-form-content .feedback-submit-btn .submit-btn {
    padding: 0px 12px;
    height: 40px;
    width: 100%;
    background: #3884FD;
    border-radius: 4px;
    font-weight: 500;
    font-size: 18px;
    line-height: 19px;
    display: flex;
    align-items: center;
    justify-content: center;
    color: #ffffff;
    cursor: pointer;
    border: none;
    outline: none;
    margin-left: 12px;
}

.easychat-bot-custom-modal-content.easychat-feedback-promoter-form-content::-webkit-scrollbar {
    width: 7px;
}

.easychat-bot-custom-modal-content.easychat-feedback-promoter-form-content::-webkit-scrollbar-thumb {
    border-radius: 5px;
    background: #babdc0;
}

.easychat-bot-custom-modal-content.easychat-feedback-promoter-form-content::-webkit-scrollbar-track {
    background: transparent;
}

.easychat-feedback-promoter-form-content .complete-form-text {
    font-weight: normal;
    font-size: 14px;
    line-height: 17px;
    color: #2D2D2D;
    margin: 8px 0px -2px 0px;
}

.feedback-checkbox-container-theme4 {
    display: flex;
    flex-direction: column;
    margin-left: -8px;
}

.contact-details-text {
    font-weight: normal;
    font-size: 14px;
    line-height: 17px;
    color: #2D2D2D;
    margin-top: 8px;
}

.easychat-feedback-promoter-form-content .enter-detail-div {
    width: 100%;
    height: 40px;
    border: 1.5px solid #D9D9D9;
    box-sizing: border-box;
    border-radius: 4px;
    display: flex;
    align-items: center;
    overflow: hidden;
    margin-top: 15px;
}

.enter-detail-div svg {
    margin: 0px 12px;
}

.easychat-feedback-promoter-form-content .enter-detail-div input {
    border: none;
    padding: 0px 16px 0px 2px;
    -moz-appearance: textfield;
    appearance: textfield;
    font-size: 13px;
}

.enter-detail-div input::placeholder {
    font-weight: normal;
    font-size: 14px;
    line-height: 17px;
    color: #CBCACA;
}

.feedback-checkbox-container-theme4 .checkbox-btn-container-item {
    width: 100%;
    position: relative;
    display: flex;
    align-items: center;
    height: auto;
    border-radius: 8px;
    margin-bottom: -13px;
}

.feedback-checkbox-container-theme4 .checkbox-btn-container-item:last-child {
    margin-bottom: -6px;
}

.feedback-checkbox-container-theme4 .checkbox-btn-container-item input[type="checkbox"] {
    width: auto;
    opacity: 0.00000001;
    position: absolute;
    left: 0;
    margin-left: -20px;
}

.feedback-checkbox-container-theme4 .checkbox-btn-container-item.border-around {
    border-color: #0254D7 !important;
}

.feedback-checkbox-container-theme4 .checkbox-btn-container-item label {
    position: relative;
}

.feedback-checkbox-container-theme4 .checkbox-btn-container-item label:before {
    content: '';
    position: absolute;
    left: 0;
    top: 50%;
    width: 16px;
    height: 16px;
    transition: transform 0.28s ease;
    border-radius: 3px;
    border: 2px solid #DADADA;
    transform: translateY(-50%);
}

.feedback-checkbox-container-theme4 .checkbox-btn-container-item label:after {
    content: '';
    display: block;
    width: 9px;
    height: 5px;
    border-bottom: 2px solid #fff;
    border-left: 2px solid #fff;
    -webkit-transform: rotate( -45deg) scale(0);
    transform: rotate( -45deg) scale(0);
    transition: transform ease 0.25s;
    will-change: transform;
    position: absolute;
    top: 50%;
    left: 6px;
    margin-top: -2px;
}

.feedback-checkbox-container-theme4 .checkbox-btn-container-item input[type="checkbox"]:checked~label::before {
    color: #0254D7;
    background-color: #0254D7;
    border-color: #0254D7;
}

.feedback-checkbox-container-theme4 .checkbox-btn-container-item input[type="checkbox"]:checked~label::after {
    -webkit-transform: rotate(-45deg) scale(1) translateY(-50%);
    transform: rotate(-45deg) scale(1) translateY(-50%);
}

.feedback-checkbox-container-theme4 .checkbox-btn-container-item label {
    min-height: 26px;
    display: flex;
    align-items: center;
    padding-left: 30px;
    margin-bottom: 0;
    font-weight: normal;
    cursor: pointer;
    margin-top: 0px;
    cursor: pointer;
    word-break: break-word;
    width: max-content;
    max-width: 100%;
    font-weight: normal;
    font-size: 14px;
    line-height: 17px;
    color: #4D4D4D;
}

.feedback-checkbox-container-theme4 .checkbox-btn-container-item input[type="checkbox"]:focus+label::before {
    outline: 0;
}

.easychat-bot-minimize-icon {
    display: none;
    cursor: pointer;
    width: 24px;
    height: 24px;
    align-items: center;
    justify-content: center;
    border: 1px solid #FFFFFF;
    box-sizing: border-box;
    border-radius: 4px;
}


/* modals css css */

@media screen and (max-width: 415px) {
    #allincall-chat-box {
        width: 100%;
        height: 100%;
        bottom: 0em !important;
        right: 0em !important;
        border-radius: 0px;
    }
    .easychat-bot-navbar {
        border-radius: 0px;
    }
    .easychat-bot-welcome-message-hello-text {
        font-weight: bold;
        font-size: 18px;
        letter-spacing: 0.04em;
    }
    .easychat-bot-welcome-message-welcome-text {
        font-weight: 500;
        font-size: 12px;
        line-height: 14px;
        letter-spacing: 0.02em;
    }
    .easychat-bot-welcome-message-div {
        margin-top: 0px;
    }
    .easychat-bot-minimize-icon {
        display: flex;
    }
    .easychat-intent-feedback-wrapper {
        width: 80%;
    }
    .easychat-bot-speak-response-mute-unmute-icon {
        display: none !important;
    }
    .easychat-bot-header-option-dropdown {
        display: flex;
        cursor: pointer;
    }
    .easychat-bot-message-text-div {
        padding: 10px;
    }
    .easychat-user-message-text-div {
        padding: 9px 12px;
    }
    .easychat-bot-message-text-container, .easychat-intent-feedback-wrapper {
        margin-left: 12px;
    }
    .easychat-bot-navbar.easychat-welcome-home-navbar-div .welcome-header-div {
        padding: 0px 16px 45px 16px;
    }
    .easychat-bot-ask-query-btn-wrapper {
        padding: 0px 16px;
    }
    .easychat-bot-navbar .welcome-header-div {
        padding: 0px 16px 0px 8px;
    }
    .easychat-bot-company-logo-div {
        width: 90px;
    }
    .easychat-bot-name-div {
        padding: 0px 12px 0px 12px;
    }
    .easychat-bot-navbar .welcome-header-div .easychat-bot-name-wrapper {
        column-gap: 0px;
    }
}

@media screen and (max-width: 320px) and (max-height:570px) {
    .easychat-bot-user-input-div .input-area-wrapper .placeholder-text {
        font-size: 13px;
    }
}

@media screen and (max-width: 418px) {
    .easychat-bot-user-input-div .input-area-wrapper .input-area {
        max-height: 40px;
    }
}


/* Tooltip CSS*/

.tooltip-custom {
    position: relative;
    display: flex;
    justify-content: center;
}

.tooltip-custom .tooltiptext-custom {
    visibility: hidden;
    width: max-content;
    background-color: #000000;
    color: #fff;
    text-align: center;
    padding: 5px 10px 5px 10px;
    border-radius: 6px;
    position: absolute;
    z-index: 1001;
    top: 100%;
    opacity: 0;
    transition: opacity 0.3s;
    max-width: 130px;
    line-height: 1.1;
    height: max-content;
    word-break: break-all;
    margin-top: 6px;
}

.tooltip-bottom-custom::after {
    content: "";
    position: absolute;
    bottom: 100%;
    left: 50%;
    margin-left: -5px;
    border-width: 5px;
    border-style: solid;
    border-color: transparent transparent #000000 transparent;
}

.tooltip-custom:hover .tooltiptext-custom {
    visibility: visible;
    opacity: 1;
}

.tooltip-top-custom {
    bottom: 125%;
    top: unset !important;
    left: 50%;
    transform: translateX(-50%);
}

.tooltip-top-custom::after {
    content: "";
    position: absolute;
    top: 100%;
    left: 50%;
    margin-left: -5px;
    border-width: 5px;
    border-style: solid;
    border-color: #000000 transparent transparent transparent;
}

#tooltip-close-text {
    max-width: 62px;
    margin-right: 10px;
}

#tooltip-close-text::after {
    margin-left: 0px;
}

#tooltip-vc-text {
    max-width: 95px;
    word-break: break-word;
}

#tooltip-language-text {
    max-width: 100px;
    margin-top: 10px;
    word-break: break-word;
}

.tooltip-custom #tooltip-home-text {
    /* max-width: 70px; */
    bottom: 125%;
    top: unset !important;
    left: 50%;
    transform: translateX(-50%);
    margin-bottom: 0.2em;
    max-width: 70px;
    height: max-content;
    word-break: break-all;
    width: max-content;
}

#tooltip-menu-text {
    bottom: 100%;
    max-width: 70px;
}

@media screen and (max-width: 418px) {
    .tooltip-custom:hover .tooltiptext-custom {
        visibility: hidden !important;
        opacity: 0 !important;
    }
    
    #faq_tooltip_div {
        display: none;
    }
}

@supports (-webkit-touch-callout: none) {
    .easychat-bot-recommendation-wrapper {
        margin-top: 1.2em;
    }
}


/* css for IE  */

@media screen and (-ms-high-contrast: active),
(-ms-high-contrast: none) {
    #tooltip-home-text,
    #tooltip-language-text,
    #tooltip-mic-send-text {
        width: 100%;
        padding: 6px;
        top: auto;
        bottom: 125%;
        height: auto;
        white-space: nowrap;
    }
    #tooltip-language-text {
        width: 145px;
    }
    #tooltip-speak-text,
    #tooltip-close-text {
        left: -15px;
        word-break: inherit;
        padding: 6px;
    }
    #tooltip-close-text {
        left: -20px;
    }
    .easychat-bot-language-div-active {
        position: absolute;
        right: 10px;
        top: 6px;
    }
    .easychat-bot-footer-input-container {
        position: relative;
    }
    .feedback-submit-btn {
        margin-bottom: 15px;
    }
    .easychat-bot-user-input-div .input-area-wrapper .input-area {
        padding-top: 8px;
    }
    .easychat-bot-sticky-intent-items-div button {
        flex-shrink: 0;
        flex-grow: 0;
    }
    .easychat-bot-sticky-intent-items-div {
        scrollbar-width: none;
        -ms-overflow-style: none;
    }
    .easychat-bot-recommendation-wrapper {
        scrollbar-width: none;
        -ms-overflow-style: none;
    }
}

.morecontent span {
    display: none;
}

a.morelink {
    text-decoration: none;
    outline: none;
    color: #3871F0;
    float: right;
    margin-top: 1.1rem;
    margin-bottom: -8px;
    font-size: 16px;
}

.live-chat-admin-history-table-area table tr td {
    min-width: 110px;
}


/* image intent css */

.easychat-image-intent-recommendation-wrapper {
    width: 100%;
    overflow-x: auto;
    padding: 8px 8px 0px;
    white-space: nowrap;
    scrollbar-width: none;
    padding-left: 32px;
}

.easychat-image-intent-recommendation-wrapper::-webkit-scrollbar {
    display: none;
}

.easychat-image-intent-item {
    padding: 10px 4px;
    width: 90px;
    height: 100px;
    background: #FFFFFF;
    box-shadow: 0px 0.98987px 3.95948px rgba(0, 0, 0, 0.15);
    border-radius: 8px;
    margin-right: 12px;
    display: inline-flex;
    align-items: center;
    flex-direction: column;
    vertical-align: top;
    transition: .5s linear;
    cursor: pointer;
    white-space: normal;
}

.easychat-image-intent-item svg,
.easychat-image-intent-item img {
    width: 40px;
    height: 40px;
    margin-bottom: 10px;
}

.easychat-image-intent-item .easychat-intent-text-div {
    font-weight: normal;
    font-size: 10px;
    line-height: 12px;
    text-align: center;
    letter-spacing: 0.02em;
    color: #2D2D2D;
    height: 20px;
}

.easychat-intent-text-div span {
    display: -webkit-box;
    display: -moz-box;
    -webkit-box-orient: vertical;
    -webkit-line-clamp: 2;
    overflow: hidden;
    word-break: break-word;
    text-overflow: ellipsis;
    font-size: 10px;
    padding-top: 0px;
    line-height: 1.5;
    height: 30px;
}

.easychat-image-intent-item:hover {
    transform: scale(1.1);
}

.easychat-bot-intent-image-new-tag-div {
    position: absolute;
    right: -4px;
    top: -8px;
}

.easychat-bot-intent-image-new-tag-div svg {
    width: 22px;
    height: 22px;
}

.easychat-image-intent-item-disabled:hover {
    transform: unset;
}

.easychat-image-intent-item-disabled:hover .easychat-intent-text-div {
    color: #2D2D2D;
}

.easychat-image-intent-item-disabled {
    cursor: not-allowed;
}

.easychat-intent-image-div svg,
.easychat-intent-text-div svg {
    fill: #0F52A1;
}

.easychat-image-intent-item:hover .easychat-intent-text-div {
    color: #0F52A1;
}


/* end */


/* frequently asked questions css */

.easychat-bot-frequently-asked-questions-wrapper {
    padding: 14px 12px;
    width: 100%;
    height: max-content;
    background: #FAFAFA;
    box-shadow: 0px 0px 2px rgba(50, 50, 71, 0.06), 0px 2px 4px rgba(50, 50, 71, 0.06);
    border-radius: 5px;
    margin-bottom: 1rem;
}

.easychat-bot-frequently-asked-questions-wrapper .frequently-asked-questions-main-header .frequently-asked-questions-main-header-text {
    font-style: normal;
    font-weight: 500;
    font-size: 16px;
    line-height: 17px;
    color: #4D4D4D;
}

.easychat-bot-frequently-asked-questions-wrapper .frequently-asked-questions-main-header {
    display: flex;
    align-items: center;
    column-gap: 4px;
}

#tooltip-frequently-questions-text {
    max-width: 250px;
    word-break: break-word;
}

.easychat-bot-frequently-asked-questions-search-container {
    width: 100%;
    margin-top: 18px;
    position: relative;
}

.easychat-bot-frequently-asked-questions-search-container .frequently-asked-questions-search-icon {
    position: absolute;
    top: 50%;
    transform: translateY(-50%);
    left: 12px;
    height: 24px;
}

.easychat-bot-frequently-asked-questions-search {
    width: 100%;
    height: 40px;
    background: #FFFFFF;
    border: none;
    outline: none;
    box-shadow: 0px 0px 2px rgba(50, 50, 71, 0.06), 0px 2px 4px rgba(50, 50, 71, 0.06);
    border-radius: 4px;
    font-style: normal;
    font-weight: 500;
    font-size: 16px;
    line-height: 17px;
    color: #2D2D2D;
    padding: 0px 8px 0px 44px;
}

.easychat-bot-frequently-asked-questions-search::placeholder {
    font-weight: 500;
    font-size: 14px;
    line-height: 17px;
    color: #C4C9D9;
}

.easychat-bot-frequently-asked-questions-search:focus+svg {
    fill: #2D2D2D !important;
}

.easychat-bot-frequently-asked-question-items-wrapper {
    margin: 16px 0px 0px 0px;
    padding: 0px;
}

.easychat-bot-frequently-asked-question-item {
    padding: 8px 12px;
    width: 100%;
    background: #FFFFFF;
    box-shadow: 0px 0px 2px rgba(50, 50, 71, 0.06), 0px 2px 4px rgba(50, 50, 71, 0.06);
    border-radius: 5px;
    list-style-type: none;
    display: flex;
    align-items: center;
    margin-bottom: 16px;
    justify-content: space-between;
    cursor: pointer;
    column-gap: 8px;
}

.easychat-bot-frequently-asked-question-item a {
    font-style: normal;
    font-weight: 400;
    font-size: 14px;
    line-height: 18px;
    color: #2D2D2D;
    text-decoration: none;
    word-break: break-word;
}

.easychat-bot-frequently-asked-question-view-all-btn-wrapper {
    list-style-type: none;
    display: flex;
    justify-content: center;
}

.easychat-bot-frequently-asked-question-view-all-btn {
    font-weight: 500;
    font-size: 15px;
    line-height: 17px;
    border: none;
    display: flex;
    align-items: center;
    text-align: center;
    color: #3884FD;
    outline: none;
    padding: 0px 16px;
    height: 32px;
    border-radius: 4px;
    background: transparent;
    cursor: pointer;
}

.easychat-bot-frequently-asked-question-view-all-btn:hover {
    background: #243762;
    color: #ffffff;
}

.easychat-bot-frequently-asked-question-item-no-data-found {
    font-weight: 400;
    font-size: 14px;
    line-height: 14px;
    text-align: center;
    color: #2D2D2D;
    padding: 8px 12px;
    width: 100%;
    border-radius: 5px;
    list-style-type: none;
    display: none;
    align-items: center;
    margin-bottom: 16px;
    justify-content: center;
}

.easychat-bot-frequently-asked-questions-wrapper.show-all-frequently-questions {
    position: fixed;
    top: 0px;
    left: 0px;
    z-index: 101;
    border-radius: 0px;
    height: 100%;
    padding: 40px 16px 14px 16px;
    margin: 0px;
}

.easychat-bot-frequently-asked-questions-wrapper.show-all-frequently-questions .easychat-bot-frequently-asked-question-items-wrapper {
    margin: 16px -16px 0px 0px;
    overflow-y: auto;
    max-height: calc(100% - 80px);
    padding-right: 12px;
}

.easychat-bot-frequently-asked-question-items-wrapper::-webkit-scrollbar {
    height: 4px !important;
    width: 4px !important;
}

.easychat-bot-frequently-asked-question-items-wrapper::-webkit-scrollbar-track {
    background: #EBEBEB;
}

.easychat-bot-frequently-asked-question-items-wrapper::-webkit-scrollbar-thumb {
    background: #CBD5E1;
    border-radius: 5px;
}

.frequently-asked-questions-back-btn {
    border: none;
    outline: none;
    cursor: pointer;
    background: #FAFAFA;
    width: 24px;
    height: 24px;
    margin-right: 10px;
    display: none;
}

.easychat-bot-frequently-asked-questions-wrapper.show-all-frequently-questions .frequently-asked-questions-back-btn {
    display: block;
}

.bot-frequently-questions-answer-container {
    padding: 0px 24px 32px;
    width: 100%;
    height: 100%;
    background: #FFFFFF;
    display: none;
    position: fixed;
    top: 0px;
    left: 0px;
    z-index: 101;
    border-radius: 0px;
    margin: 0px;
    overflow-y: auto;
    overflow-x: hidden;
}

.bot-frequently-questions-answer-container::-webkit-scrollbar {
    height: 4px !important;
    width: 4px !important;
}

.bot-frequently-questions-answer-container::-webkit-scrollbar-track {
    background: #EBEBEB;
}

.bot-frequently-questions-answer-container::-webkit-scrollbar-thumb {
    background: #CBD5E1;
    border-radius: 5px;
}

.bot-frequently-questions-answer-container .bot-frequently-questions-answer-back-btn {
    border: none;
    outline: none;
    width: 24px;
    height: 24px;
    cursor: pointer;
    background: #ffffff;
}

.bot-frequently-answer-question-text-div {
    font-style: normal;
    font-weight: 500;
    font-size: 20px;
    line-height: 24px;
    color: #2D2D2D;
    margin-top: 16px;
    margin-bottom: 18px;
}

.bot-frequently-response-text-div {
    font-style: normal;
    font-weight: 400;
    font-size: 14px;
    line-height: 17px;
    color: #7B7A7B;
    letter-spacing: 0.4px;
    margin-bottom: 20px;
}

.bot-frequently-answer-feedback-wrapper {
    padding: 24px;
    background: #F8F8F8;
    border-radius: 4px;
}

.bot-frequently-answer-feedback-header-1 {
    font-weight: 500;
    font-size: 16px;
    line-height: 19px;
    text-align: center;
    color: #4D4D4D;
    margin-bottom: 8px;
}

.bot-frequently-answer-feedback-header-2 {
    font-weight: 400;
    font-size: 14px;
    line-height: 18px;
    text-align: center;
    color: #4D4D4D;
    margin-bottom: 24px;
}

.bot-frequently-answer-feedback-thumbs-wrapper {
    display: flex;
    align-items: center;
    column-gap: 24px;
    justify-content: center;
    margin-bottom: 24px;
}

.bot-frequently-answer-feedback-thumbs-wrapper label {
    cursor: pointer;
}

.bot-frequently-answer-feedback-thumbs-wrapper input {
    display: none;
}

.frequently-answer-feedback-thumbs-up svg:hover {
    fill: #10B981;
}

.frequently-answer-feedback-thumbs-down svg:hover {
    fill: #FF281A;
}

.frequently-answer-feedback-thumbs-up input[type=radio]:checked+svg {
    fill: #10B981;
}

.frequently-answer-feedback-thumbs-down input[type=radio]:checked+svg {
    fill: #FF281A;
}

.bot-thumbs-up-response-header {
    font-weight: 400;
    font-size: 14px;
    line-height: 17px;
    text-align: center;
    color: #2d2d2d;
    margin-bottom: 20px;
}

.bot-thumbs-up-response-options-wrapper {
    text-align: center;
    margin-bottom: 12px;
}

.bot-thumbs-up-response-option-item {
    display: inline-flex;
    width: max-content;
    margin-right: 6px;
}

.bot-thumbs-up-response-option-item label {
    padding: 4px 8px;
    border: 1px solid #EBEBEB;
    box-sizing: border-box;
    border-radius: 4px;
    font-weight: 400;
    font-size: 14px;
    line-height: 18px;
    display: flex;
    align-items: center;
    text-align: center;
    color: #4D4D4D;
    width: max-content;
    margin-bottom: 12px;
    cursor: pointer;
}

.bot-thumbs-up-response-option-item input[type=radio]:checked+label {
    background: #243762;
    color: #FFFFFF;
}

.bot-thumbs-up-response-option-item input[type=radio] {
    display: none;
}

.bot-thumbs-response-btn-wrapper {
    display: flex;
    align-items: center;
    justify-content: center;
    column-gap: 12px;
}

.bot-thumbs-response-skip-btn {
    padding: 0px 12px;
    height: 40px;
    width: 100%;
    background: #F8F8F8;
    border-radius: 4px;
    font-weight: 500;
    font-size: 16px;
    line-height: 19px;
    display: flex;
    align-items: center;
    justify-content: center;
    color: #475569;
    cursor: pointer;
    border: 1px solid #CBCACA;
    outline: none;
}

.bot-thumbs-response-submit-btn {
    padding: 0px 12px;
    height: 40px;
    width: 100%;
    background: #3884FD;
    border-radius: 4px;
    font-weight: 500;
    font-size: 18px;
    line-height: 19px;
    display: flex;
    align-items: center;
    justify-content: center;
    color: #ffffff;
    cursor: pointer;
    border: none;
    outline: none;
}


/* suggestion ui css */

.autocomplete-items {
    width: 100%;
    position: absolute;
    left: 0px;
    bottom: 100%;
    padding: 0px 16px;
    margin-bottom: 10px;
    z-index: 100;
}

.user-input-autocomplete-list-wrapper {
    padding: 12px;
    max-height: 245px;
    width: 100%;
    overflow-y: auto;
    background: #F8F8F8;
    box-shadow: 0px 1px 4px rgba(0, 0, 0, 0.15);
    border-radius: 8px;
    display: none;
}

.user-input-autocomplete-list-wrapper div {
    padding: 12px 24px;
    width: 100%;
    background: #FFFFFF;
    box-shadow: 0px 1px 4px rgba(0, 0, 0, 0.15);
    border-radius: 8px;
    font-weight: 400;
    font-size: 12px;
    line-height: 14px;
    color: #2D2D2D;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    margin-bottom: 8px;
    cursor: pointer;
}

.user-input-autocomplete-list-wrapper div:last-child {
    margin-bottom: 0px;
}

.user-input-autocomplete-list-wrapper::-webkit-scrollbar {
    height: 4px !important;
    width: 4px !important;
}

.user-input-autocomplete-list-wrapper::-webkit-scrollbar-track {
    background: #EBEBEB;
}

.user-input-autocomplete-list-wrapper::-webkit-scrollbar-thumb {
    background: #CBD5E1;
    border-radius: 5px;
}

.bot-unread-message-notifier-div {
    display: none;
    justify-content: center;
    width: 100%;
    align-items: center;
    padding: 10px 0px;
    position: relative;
    margin-bottom: 16px;
}

.bot-unread-message-notifier-div .unread-message-notifier-border-div {
    border: 1px solid #CBD5E1;
    height: 1px;
    width: 100%;
}

.bot-unread-message-notifier-div .unread-message-notifier-text-div {
    letter-spacing: .8px;
    padding-left: 12px;
    padding-right: 12px;
    position: absolute;
    font-weight: 400;
    font-size: 16px;
    line-height: 20px;
    color: #94A3B8;
    background: #ffffff;
}

.bot-mic-icon-off {
    display: none;
}

.bot-mic-icon-off,
.bot-mic-icon-on {
    width: 24px;
    height: 24px;
    cursor: pointer;
}

.bot-mute-unmute-response-wrapper {
    display: flex;
    align-items: flex-end;
    margin-left: 4px;
}
/* Copy message button styles */

.bot-copy-icon,
.bot-copy-icon-success {
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    margin-left: 4px;
}
.easychat-bot-message-text-container .bot-copy-message-wrapper {
    display: flex;
    align-items: flex-end;
}

.easychat-bot-message-text-container .bot-copy-icon svg,
.easychat-bot-message-text-container .bot-copy-icon-success svg {
    width: 18px;
    height: 20px;
}
.easychat-bot-message-text-container:has(.bot-mute-unmute-response-wrapper)
  .bot-copy-message-wrapper .bot-copy-icon,
.easychat-bot-message-text-container:has(.bot-mute-unmute-response-wrapper)
  .bot-copy-message-wrapper .bot-copy-icon-success {
    border-right: 1px solid #9e9e9e;
    padding: 0px 4px;
    margin-bottom: 2px;
}

.easychat-recommendation-wrapper-menu {
    width: 100%;
    padding-left: 34px;
    margin-bottom: 12px;
}

.bot-quick-recommendation-menu-format-content-div {
    padding: 16px;
    width: 87%;
    background: #F8F8F8;
    box-shadow: 0px 1px 4px rgba(0, 0, 0, 0.15);
    border-radius: 8px;
}

.easychat-recommendation-menu {
    padding: 12px 24px;
    position: static;
    width: 100%;
    word-break: break-word;
    background: #FFFFFF;
    box-shadow: 0px 1px 4px rgba(0, 0, 0, 0.15);
    border-radius: 8px;
    font-weight: 400;
    font-size: 14px;
    line-height: 17px;
    color: #4D4D4D;
    margin-bottom: 8px;
    cursor: pointer;
    border: none !important;
}

.recommendation-menu-format-item-load-more {
    padding: 12px 24px;
    width: 100%;
    word-break: break-word;
    background: #FFFFFF;
    box-shadow: 0px 1px 4px rgba(0, 0, 0, 0.15);
    border-radius: 8px;
    font-weight: 400;
    font-size: 14px;
    line-height: 17px;
    color: #2741FA;
    margin-bottom: 8px;
    cursor: pointer;
}

.bot-livechat-connect-notif-timer-div {
    display: flex;
    flex-direction: column;
    justify-content: center;
    align-items: center;
    padding: 12px;
    width: 100%;
    margin-bottom: 16px;
    background: #FFFFFF;
    box-shadow: 0px 2px 2px rgba(0, 32, 51, 0.02), 0px 2px 8px rgba(0, 32, 51, 0.16);
    border-radius: 12px;
}

.bot-livechat-connect-notif-timer-div .bot-livechat-connect-notif-timer-text {
    font-weight: 400;
    font-size: 16px;
    line-height: 20px;
    color: #2D2D2D;
}

.easychat-system-message-div {
    display: flex;
    flex-direction: row;
    justify-content: center;
    align-items: center;
    width: 100%;
}

.easychat-system-message-div .easychat-system-message-line {
    font-weight: 400;
    font-size: 14px;
    line-height: 18px;
    color: #4D4D4D !important;
    padding: 9px 16px 8px;
    max-width: 85%;
    width: max-content;
    text-align: center;
    background: #F6F6F6;
    border-radius: 8px;
    margin-bottom: 16px;
}

.easychat-bot-voice-call-icon {
    display: flex;
    cursor: pointer;
    width: 24px;
    height: 24px;
    align-items: center;
    justify-content: center;
    border: 1px solid #FFFFFF;
    box-sizing: border-box;
    border-radius: 4px;
}

.easychat-bot-navbar.easychat-welcome-home-navbar-div .easychat-bot-voice-call-icon {
    display: none;
}

.easychat-bot-video-call-icon {
    /* display: flex; */
    cursor: pointer;
    width: 24px;
    height: 24px;
    align-items: center;
    justify-content: center;
    border: 1px solid #FFFFFF;
    box-sizing: border-box;
    border-radius: 4px;
    display: none;
}

.easychat-bot-navbar.easychat-welcome-home-navbar-div .easychat-bot-video-call-icon {
    display: none;
}

.easychat-bot-vc-header span {
    font-weight: 500;
    font-size: 18px;
    line-height: 24px;
    color: #4D4D4D;
}

.easychat-bot-vc-content-div {
    font-weight: 400;
    font-size: 16px;
    line-height: 20px;
    color: #7B7A7B;
    padding: 0px 26px;
}

.easychat-bot-vc-header {
    display: flex;
    align-items: center;
    column-gap: 12px;
    padding: 0px 24px;
    margin-bottom: 16px;
}

.bot-call-join-now-btn {
    padding: 0px 16px;
    width: max-content;
    height: 32px;
    background: #243762;
    border-radius: 4px;
    text-decoration: none;
    font-weight: 700;
    font-size: 14px;
    line-height: 17px;
    display: flex;
    align-items: center;
    text-align: center;
    color: #FFFFFF;
    margin-top: 4px;
}

.bot-vc-request-send-toast-wrapper {
    display: none;
    width: 100%;
    position: absolute;
    top: 80px;
    left: 0;
    z-index: 102;
}

.bot-vc-request-send-toast-text-div {
    width: max-content;
    padding: 9px 16px 8px;
    font-weight: 500;
    font-size: 14px;
    line-height: 18px;
    color: #0088F5;
    background: #EFF6FF;
    border: 1px solid #F1F5F9;
    box-sizing: border-box;
    box-shadow: 0px 2px 2px rgba(0, 32, 51, 0.02), 0px 2px 8px rgba(0, 32, 51, 0.16);
    border-radius: 4px;
    position: absolute;
    left: 50%;
    transform: translateX(-50%);
    max-width: 85%;
}

.easychat-bot-livechat-feedback-header {
    font-weight: 500;
    font-size: 18px;
    line-height: 24px;
    color: #2D2D2D;
    padding: 0px 24px;
    margin-bottom: 16px;
}

.easychat-bot-livechat-feedback-subheader {
    font-weight: 400;
    font-size: 14px;
    line-height: 17px;
    color: #2D2D2D;
    padding: 0px 24px;
    margin-bottom: 12px;
}

.rating-bar-container__wrapper {
    width: 100%;
    padding: 0px 24px;
    margin-bottom: 12px;
}

.rating-bar-container {
    display: flex;
    justify-content: center;
    align-items: center;
    column-gap: 2px;
}

.rating-bar-container__wrapper .rating-bar-container button {
    display: flex;
    align-items: center;
    justify-content: center;
    height: 28px;
    width: 100%;
    border: none;
    background: #F6F6F6;
    border-radius: 4px;
    box-sizing: border-box;
    transition: .5s linear;
    outline: none !important;
    color: #475569;
    font-weight: 400;
    font-size: 16px;
    padding-top: 2px;
    cursor: pointer;
}

#rating-bar-container-timer-div {
    width: 25% ;
    margin:auto;
    margin-top: 12px;
}

.rating-bar-container__wrapper #rating-bar-container-timer__XqPZ {
    display: inline-block;
    padding: 5px;
    text-align: center;
    color: green;
    font-size: small;
}

.livechat-feedback-comment-box {
    color: #4d4d4d;
    padding: 16px;
    outline: none !important;
    resize: none;
    height: 125px;
    width: 100%;
    border: 1px solid #EBEBEB;
    border-radius: 4px;
    display: inline-block;
    font-weight: 400;
    font-size: 14px;
    line-height: 17px;
}

.livechat-feedback-comment-box::placeholder {
    color: #7B7A7B;
}

.livechat-feeback-comment-wrapper {
    padding: 0px 24px;
    margin-bottom: 12px;
}


/* voice call css */

.active-voice-call {
    position: sticky;
    top: 64px;
    align-items: center;
    justify-content: space-between;
    display: none;
    width: 100%;
    left: 0;
    right: 0;
    padding: 8px 16px 0px;
    background-color: #ffffff;
    z-index: 1;
}

.voice-call-wrapper-div {
    background: #10B981;
    border-radius: 8px;
    padding: 12px 24px;
    align-items: center;
    justify-content: space-between;
    display: flex;
    z-index: 1;
    width: 100%;
}

.agent-name {
    text-overflow: ellipsis;
    max-width: 100px;
    overflow: hidden;
    white-space: nowrap;
    font-weight: 500;
    font-size: 14px;
    line-height: 17px;
    color: #F8F8F8;
}

.voice-call-wrapper-div .time-elapsed {
    font-weight: 500;
    font-size: 12px;
    line-height: 14px;
    color: #FFFFFF;
}

.voice-call-wrapper-div svg {
    cursor: pointer;
}

.easychat-bot-message-section-area-div.bot-voice-call-start {
    padding-top: 74px !important;
}

.easychat-bot-form-submit-data-wrapper {
    display: flex;
    flex-direction: column;
    padding: 20px;
    width: 100%;
    background: #F8F8F8;
    box-shadow: 0px 4px 4px rgba(50, 50, 71, 0.08), 0px 4px 8px rgba(50, 50, 71, 0.06);
    border-radius: 4px;
    margin-bottom: 12px;
}

.bot-form-submit-data-header {
    font-weight: 600;
    font-size: 15px;
    line-height: 19px;
    color: #000000;
    margin-bottom: 16px;
}

.bot-form-widget-data-container {
    padding-left: 12px;
    padding-right: 12px;
}

.bot-form-widget-data-item-div {
    padding-bottom: 4px;
}

.bot-form-widget-label-div {
    font-weight: 600;
    font-size: 13px;
    line-height: 17px;
    color: #000000;
    padding-bottom: 8px;
}

.bot-form-widget-label-value-div {
    font-weight: 400;
    font-size: 14px;
    line-height: 17px;
    color: #000000;
    padding-left: 8px;
    padding-right: 8px;
    padding-bottom: 12px;
}

#bot_frequently_questions_answer ul {
    padding-left: 20px;
}

#bot_frequently_questions_answer ol {
    padding-left: 20px;
}

.easychat-recommendation-wrapper {
    text-align: center !important;
}

.easychat-bot-message-icon-div img {
    height: 24px;
    width: 24px;
}

.easychat-bot-message-text-div .easychat-show-less-text ul, .easychat-bot-message-text-div .easychat-show-less-text ol{
    padding-inline-start: 30px;
}

.easychat-choices-wrapper {
    margin-top: 0.5em;
    position: relative;
    width: fit-content;
    width: -moz-fit-content;
    justify-content: center;
    align-items: center;
    flex-wrap: wrap;
    margin-left: 46px;
    margin-bottom: 8px;
    display: inline-block;
}

.easychat-choices {
    margin: 0px 8px 8px 0px;
    cursor: pointer;
    display: inline-flex;
    text-align: center;
    align-items: center;
    justify-content: center;
    transition: 0.2s ease-out;
    font-weight: 500;
    font-size: 14px;
    line-height: 17px;
    padding: 4px 8px;
    color: #0254D7;
    height: 32px;
    background: #FFFFFF;
    border: 1px solid #0254D7;
    box-sizing: border-box;
    box-shadow: 0px 1px 4px rgb(0 0 0 / 15%);
    border-radius: 8px;
    word-break: break-word;
}

.easychat-choices:hover {
    box-shadow: 0 6px 12px rgb(0 0 0 / 20%);
    transform: translateY(-2px);
    color: #ffffff;
    background: #0254d7;
}

.hide-container-elements .easychat-bot-message-div, .hide-container-elements .easychat-user-message-wrapper, .hide-container-elements .easychat-slider-wrapper, .hide-container-elements #img-scroll-to-bottom {
    display: none !important;
}
.chat-termination-modal-close-btn{
    position: absolute;
    right: 20px;
    top: 20px;
    background: #fff;
    border: none;
    cursor: pointer;
}
.termination-confirmation-modal .termination-icon{
    margin-bottom: 12px;
}
.termination-confirmation-modal .easychat-bot-custom-modal-footer{
    padding-top: 8px;
}
.termination-confirmation-modal .termination-no-btn{
    background: #FBFCFE;
    border: 1px solid #E5EDFB;
    color: #0254D7;
    font-size: 14px;
    padding: 0px 8px;
}
.termination-confirmation-modal .termination-yes-btn{
    background: #FEF7F6 !important;
    border: 1px solid #FFE0E3;
    color: #DD2526;
    font-size: 14px;
    padding: 0px 8px;

}
.easychat-bot-lang-modal-header {
    font-weight: 500;
    font-size: 14px;
    line-height: 18px;
    text-align: center;
    color: #525252;
    padding: 0px 28px;
    margin-bottom: 12px;
}

.easychat-bot-lang-modal-subheader {
    font-weight: 400;
    font-size: 12px;
    line-height: 18px;
    text-align: center;
    color: #4D4D4D;
    padding: 0px 24px;
    margin-bottom: 24px;
}

.easychat-bot-message-wrapper .easychat-intent-feedback-wrapper .easychat-bot-message-wrapper {
    margin-bottom: 0px;
}

#feedback_form_demoter .value-feedback-text {
    margin-top: 0px;
}

#feedback_form_demoter .feedback-submit-btn {
    padding-bottom: 0px;
}

#feedback_form_demoter .text-area-feedback textarea {
    margin: 20px 0px 5px 0px;
}



.container-dropdown {
    position: relative;
    display: inline-block;
    padding: 12px 0px 12px 12px;
  }
  .select-box-dropdown {
    display: flex;
    width: 280px;
    flex-direction: column;
  }
  
  .select-box-dropdown .options-container-dropdown {
    color: #2D2D2D;
    max-height: 0;
    width: 100%;
    opacity: 0;
    transition: all 0.4s;
    background: #fff;
    border: 1px solid #E1E1E1;
    border-radius: 0 0 10px 18px;
    border-top: 0;
    overflow: hidden;
    
  
    order: 1;
  }
  
  .selected-dropdown {
    background: #fff;
    border: 1px solid #f6f6f6;
    border-radius: 25px 0 0 25px;
    border-right: 0;
    color: #909090;
    position: relative;
    font-family: Silka;
    font-size: 14px;
    margin-right: 18px;
    padding: 10px 24px !important;
    word-break: break-word;
  
    order: 0;
  }
  .selected-dropdown::-webkit-scrollbar{
    width: 5px;
    background: #fff;
    border:1px solid #f6f6f6;
    border-radius: 0 25px 25px 0;
    border-left: 0;
  }
  .selected-dropdown::-webkit-scrollbar-thumb{
    background: #88A3D2;
    border-radius: 0 25px 25px 0;
  }
  
  
  
  .select-box-dropdown .options-container-dropdown.active {
      box-shadow: 0px 6px 23px rgb(0 0 0 / 15%);
      max-height: 250px;
      opacity: 1;
      overflow-y: auto;
  }
  .select-box-dropdown .options-container-dropdown::-webkit-scrollbar {
    width: 5px;
    background: #F3F6FF;
    border:1px solid #E1E1E1;
    border-left: 0px;
    border-radius: 0 0 18px 0;
  }
  
  .select-box-dropdown .options-container-dropdown::-webkit-scrollbar-thumb {
    background: #88A3D2;
    border-radius: 18px;
  }


  .select-box-dropdown .option-dropdown,
  .selected-dropdown {
    padding: 12px 24px;
  }
  
  .select-box-dropdown .option-dropdown:hover {
    background: #f6f6f6 !important;
  }
  .select-box-dropdown .option-dropdown{
    padding: 18px 24px ;
  }
  .select-box-dropdown label {
    cursor: pointer;
    display: block;
    word-break: break-word;
  }
  
  .select-box-dropdown .option-dropdown .radio-dropdown {
    display: none;
  }
  .option-dropdown{
    position: relative;
  }
  .item-checkbox-dropdown{
    position: absolute;
    right: 35px;
    cursor: pointer;
    visibility: hidden;
  }
  .wrapper-box-dropdown{
    position: relative;
    padding: 5px;
    padding-right: 8px;
    border: 1px solid #e1e1e1;
    border-radius: 25px;
    margin-bottom: 8px;
    cursor: pointer;
  }
  .box-dropdown{
    position: relative;
  }
  .arrow-dropdown{
    color: #2D2D2D;
    position: absolute;
    right: 10px;
    top: 15px;
    margin-right: 5px;
    cursor: pointer;
  }
  .search-box-dropdown{
    padding: 10px 10px 0 10px;
    padding-bottom: 0;
    border: 1px solid #e1e1e1;
    border-bottom: 0;
    height: 52px;
    width: 100%;
    opacity: 0;
    border-radius: 18px 18px 0 0;
    transition: all 0.4s;
  }
  .search-box-dropdown input{
  position: absolute;
  width: 85%;
  height: 35px;
  padding: 12px 16px;
  font-family: "Roboto", sans-serif;
  font-size: 16px;
  border-radius: 16px;
  z-index: 100;
  border: 1px solid #e1e1e1;
  margin-left: 4px;
  opacity: 0;
  transition: all 0.4s;
  background: #f6f6f6;
  }
  
  .search-box-dropdown input:focus{
    outline: none;
  }
  .search-box-dropdown input::-webkit-input-placeholder{
    color: #909090;
    font-family: Silka;
    font-size: 14px;
    background: url("../img/search.svg");
    background-repeat: no-repeat;
    background-position: left;
  
  }
  
  .search-box-dropdown input::-moz-placeholder{
    color: #909090;
    font-family: Silka;
    font-size: 14px;
    background: url("../img/search.svg");
    background-repeat: no-repeat;
    background-position: 7% 47%;  
  
  }
  .select-box-dropdown .options-container-dropdown.active ~ .search-box-dropdown input{
    opacity: 1;
  }
  .select-box-dropdown .options-container-dropdown.active ~ .search-box-dropdown{
    opacity: 1;
    background-color: #ffffff;
    box-shadow: 0px 6px 23px rgb(0 0 0 / 15%)
  }

.select2-container--default .select2-selection--single .select2-selection__placeholder {
    color: #2d2d2d !important;
    font-weight:400;
}

.easychat-form-input:-ms-input-placeholder {
    /* Internet Explorer 10-11 */
    color: #262626;
}

.easychat-form-input::-ms-input-placeholder {
    /* Microsoft Edge */
    color: #262626;
}

#easychat-form-container label {
    color: #4d4d4d;
    font-size: 13px;
    font-weight: 700 !important;
}

#customer_info_form_modal .select2-dropdown {
    top: 20px !important;
}
#customer_info_form_modal{
    overflow-y:auto !important;
}
#customer_info_form_modal .easychat-modal-content{
    overflow-y:auto !important;
    scrollbar-width: thin;
}

.easychat-form-label {
    color: #4d4d4d;
    margin-left: 10px;
    font-weight: 600;
    margin-block-start: 1em;
    margin-block-end: 1em;
    margin-inline-start: 0px;
    margin-inline-end: 0px;
}

.easychat-form-value {
    color: #2d2d2d;
    font-size: 13px;
    margin-left: 10px;
    margin-block-start: 1em;
    margin-block-end: 1em;
    margin-inline-start: 0px;
    margin-inline-end: 0px;
}

input[type="button"], input[type="submit"], input[type="text"] {
    -webkit-appearance: none;
}
@media screen and (min-width:0\0) {
        /*css for internet explorer*/
        #max-file-size-allowed-message { 
            margin-top: 3em !important;
            left: 20%;
        }
        .easychat-customer-modal-cancel-btn{
            background-color: #fbfbfb;
        }
        .easychat-initial-question-div{
            margin-bottom: 1em;
        }
    }
#dropdown-search-input-container{
    display: flex;
    align-items: center;
    position: sticky;
    top: 0;
}

#livechat-agent-category-div .select2-container {
    width: 100% !important;
}
#livechat-agent-category-div .select2-container--default .select2-selection--single{
    border: none !important;

}

#feedback-form-title{
    margin-top: 12px;
}
 @-moz-document url-prefix() {
    #livechat-chatbot-comment-box {
        margin-bottom: 4px;
    }
} 



 /*new radio widget client end*/
 .radio-div{
    width: 77.67%;
    margin-top: 14px;
    background: #FFFFFF;
    box-shadow: 0px 0px 9px rgba(0, 0, 0, 0.15);
    border-radius: 12px;
    bottom: 5px;
    justify-content: center;
    align-items: center;
    padding: 4px 11px;
}
div[class^="radio-item"]{
    cursor: pointer;
    background: #F7F7F7;
    border-radius: 8px;
    margin: 8px 0px;
    padding: 8px 16px;
    align-items: center;
    display: flex;
}
div[class^="radio-item"] span{
    word-break: break-word;
}

.radio_btn_choices_span:before,
.radio_btn_choices_span:after {

    left: -10px !important;
}

/*new checkbox widget client end*/
.checkbox-div{
    width: 77.67%;
    margin-top: 14px;
    background: #FFFFFF;
    box-shadow: 0px 0px 9px rgba(0, 0, 0, 0.15);
    border-radius: 12px;
    justify-content: center;
    align-items: center;
    padding: 4px 11px;
}

.checkbox-item span{
    word-break: break-word;
}

.checkbox_btn_choices_span:before,
.checkbox_btn_choices_span:after {

    left: -10px !important;
}

.easychat-intent-feedback-cmt-wrapper {
    font-size: 16px;
    color: #2D2D2D;
    font-weight: 400;
}

.bot-menu-opner-active #tooltip-menu-text {
    display: none;
}

.checkbox-btn-container-item span {
    padding-left: 32px;
}

#tooltip-mic-send-text {
    left: unset;
    transform: none;
    right: 0;
}

#tooltip-mic-send-text::after {
    right: 10px;
    left: unset;
}

.doubletick_livechat {
    margin-left: 5px;
}

.livechat-feedback-btns-wrapper {
    display: flex;
    flex-direction: row-reverse;
}

.livechat-feedback-btns-wrapper #feedback-submit-button {
    padding: 0px 12px;
    height: 40px;
    width: 100%;
    background: #3884FD;
    border-radius: 4px;
    font-weight: 500;
    font-size: 18px;
    line-height: 19px;
    display: flex;
    align-items: center;
    justify-content: center;
    color: #ffffff;
    cursor: pointer;
    border: none;
    outline: none;
}

.livechat-feedback-btns-wrapper a {
    padding: 0px 12px;
    height: 40px;
    width: 100%;
    background: #F6F6F6;
    border-radius: 4px;
    font-weight: 500;
    font-size: 16px;
    line-height: 19px;
    display: flex;
    align-items: center;
    justify-content: center;
    color: #475569;
    cursor: pointer;
    border: none;
    outline: none;
}

#img-div {
    margin-top: 4px
}

.easychat-bot-attachment-div, .easychat-bot-footer-query-input-div  {
    margin-right: 6px;
}

.bot-frequently-questions-answer-back-arrow-div {
    display: flex;
    align-items: center;
    justify-content: space-between;
    position: sticky;
    background: white;
    padding: 32px 0px 10px;
    top: 0;
    z-index: 101;
    direction: ltr;
}

.easychat-single-card-heading {
    overflow-wrap: break-word;
    padding: 4px 16px 6px;
    margin: 0;
    font-size: 14px;
    color: #2D2D2D;
    font-weight: 500;
}

.easychat-card-view-more {
    background-color: #F8FAFC;
}

.easychat-slider-first-card {
    margin-left: 23px;
}
.easychat-slider-first-card #easychat-cards-slideshow-container{
    padding: 0px;
}
#easychat-cards-slideshow-container .easychat-slider-card:first-child{
    margin-left: 28px;
}
.easychat-slider-first-card #easychat-cards-slideshow-container .easychat-slider-card:first-child{
    margin-left: 8px;
}
.easychat-pdf-searcher-page-div {
    position: absolute;
    top: 38px;
}
.easychat-pdf-searcher-page-div span{
    font-size: 12px;
    font-weight: 400;
    color: #232F34;
}
.easychat-slides-wrapper.easychat-slider-first-card .easychat-pdf-searcher-page-div{
    left: 80px;

}
.easychat-slides-wrapper .easychat-pdf-searcher-page-div{
    left: 78px;
}
.language-right-to-left-wrapper .easychat-slides-wrapper.easychat-slider-first-card .easychat-pdf-searcher-page-div{
    display: flex;
    left: unset;
    right: 80px;
}
.language-right-to-left-wrapper .easychat-slides-wrapper .easychat-pdf-searcher-page-div{
    display: flex;
    left: unset;
    right: 78px;
}
.easychat-pdf-searcher-header-div {
    gap: 16px !important;
    width: 100%;
}

.easychat-pdf-searcher-header-div span {
    width: 70%;
    text-overflow: ellipsis;
    overflow: hidden;
    white-space: nowrap;
    font-size: 16px;
    font-weight: 500;
    color: #000000;
}

.read-more-less-btn {
    padding-top: 8px;
}

.bot-frequently-answer-error {
    display: none;
    font-weight: 400;
    font-size: 14px;
    line-height: 18px;
    text-align: center;
    color: red;
    margin-bottom: 24px;
}

.termination-icon {
    display: flex;
    align-items: center;
    justify-content: center;
}

/* .easychat-table-div-wrapper {
    width: 90% !important;
} */

.radio-div .radio-input {
    position: relative !important;
}

.checkbox-div .checkbox-input {
    position: relative !important;
}

.easychat-bot-message-section-area-div .easychat-bot-frequently-asked-questions-wrapper {
    display: none;
}

.easychat-bot-message-section-area-div.hide-container-elements .easychat-bot-frequently-asked-questions-wrapper {
    display: block;
}

#loading-image {
    width: 100%;
}

#faq-loading-image {
    width: 101%;
}

#faq_loader {
    position: absolute;
    z-index: 1000;
    background-color: #FFFFFF;
}

.easychat-user-message-div a:link {
    color: white
}

.language-right-to-left-wrapper #tooltip-close-text {
    margin-right: 0px;
    margin-left: 10px;
}

.language-right-to-left-wrapper #tooltip-close-text::after {
    left: 40%;
    margin-left: -5px;
}

.easychat-show-less-text li {
    line-height: 23px;
}

.easychat-livechat-user-doc-attachment {
    width: 100% !important;
    float: left;
    background-color: #ef0b0b;
    margin: 1em 0px 3px 0px;
    padding: 4px 3px 8px 4px;
    border-radius: 0em 1em 1em 1em;
    box-shadow: 1px 1px 6px rgba(0, 0, 0, 0.2);
}

.red_dnd_cursor {
    cursor:url(../icons/red-not-allowed.svg), auto !important;

}
.language-right-to-left-wrapper #feedback_form_demoter .row,
.language-right-to-left-wrapper #feedback_form_promoter .row,
.language-right-to-left-wrapper #feedback_form_demoter  {
    direction: rtl;
}

.language-right-to-left-wrapper .view_more_wrapper div {
    float: left !important;
}

.easychat-bot-navbar{
    z-index: 2;
    position: relative;
}
.option-for-receiving-transcript-div{
    z-index: 1;
    position: relative;
    top: -15px;
}
.option-for-receiving-transcript-div .option-for-receiving-transcript-para{
    background: #EFF6FF;
    /* font-family: 'Inter'; */
    font-style: normal;
    font-weight: 500;
    font-size: 12px;
    line-height: 15px;
    color: #2F80ED;
    border-radius: 0px 0px 24px 24px;
    padding-top: 15px;
    height: 52px;
    display: flex;
    align-items: center;
    justify-content: center;
}
.option-for-receiving-transcript-div .option-for-receiving-transcript-para a{
    font-style: normal;
    font-weight: 500;
    font-size: 12px;
    line-height: 15px;
    color: #2F80ED;
    margin-left: 4px;
}
.easychat-system-transcript-message-line{
    border-radius: 2px;
    padding: 6px 16px;
    display: none;
    margin: 16px auto 8px auto;
}
@media screen and (max-width: 376px){
    #feedback_wrapper {
        height: 37em;
        width: 95%;
    }
}

/* feedback css start  */
.transcript-checkbox-input-div {
    margin: 11px 0;
    padding: 0 24px;
}
.transcript-checkbox-input-div  input {
    padding: 0;
    height: initial;
    width: initial;
    margin-bottom: 0;
    display: none;
    cursor: pointer;
  }
  
  .transcript-checkbox-input-div  label {
    position: relative;
    cursor: pointer;
    font-family: 'DM Sans';
    font-style: normal;
    font-weight: 400;
    font-size: 12px;
    line-height: 20px;
    color: #000000;
  }
  
  .transcript-checkbox-input-div  label:before {
    content: '';
    -webkit-appearance: none;
    background-color: transparent;
    border: 2px solid #CBCACA;
    display: inline-block;
    position: relative;
    vertical-align: middle;
    cursor: pointer;
    margin-right: 5px;
    width: 16px;
    height: 16px;
    margin-bottom: 2px;
  }
  
  .transcript-checkbox-input-div  input:checked + label:after {
    content: '';
    display: block;
    position: absolute;
    top: 2px;
    left: 5px;
    width: 5px;
    height: 9px;
    border: solid #ffffff;
    border-width: 0 2px 2px 0;
    transform: rotate(45deg);
  }
  .feedback-modal-transcript-checkbox-div .transcript-checkbox-input-div{
    padding: 0 18px;
  }
  .feedback-modal-transcript-checkbox-div .transcript-checkbox-input-div label:before{
    width: 14px;
    height: 14px;
  }
  .feedback-modal-transcript-checkbox-div .transcript-checkbox-input-div input:checked + label:after{
    left: 5px;
    width: 5px;
    height: 9px;
  }
  
  .option-for-receiving-transcript-div{
    position: fixed;
    top: 55px;
    left: 0%;
    width: 100%;
    background: transparent;
    z-index: revert;
 }
 .disable-link{
    pointer-events: none ;
    opacity: 0.25 ;
 }
/* feedback css end  */

.radio-div::-webkit-scrollbar, .checkbox-div::-webkit-scrollbar {
    width: 4px;
    background: #F6F6F6;
    border-radius: 4px;
  }
  
  .checkbox-div::-webkit-scrollbar-thumb,
  .radio-div::-webkit-scrollbar-thumb {
    background: #DADADA;
    border-radius: 4px;
  }
  .easychat-widget-disabled .radio-div{
    max-height: 167px;
    overflow-y: auto;
  }
  .easychat-widget-disabled .checkbox-div{
    max-height: 157px;
    overflow-y: auto;
  }
.bot-widget-submit-reset-btn-wrapper{
    min-width: 78%;
}
.bot-widget-submit-reset-btn-wrapper.widget-cancel-reset-wrapper-div{
    justify-content: space-between;
}
.bot-widget-submit-reset-btn-wrapper.widget-cancel-reset-wrapper-div>div{
    display: flex;
    align-items: center;
    column-gap: 8px;
}
.easychat-user-message-doc-container.livechat-user-document-preview-div{
    width: 50%;
    float: right;
    background-color: #ffffff;
    margin: 1em 0px 3px 0px;
    padding: 4px 3px 8px 4px;
    border-radius: 0em 1em 1em 1em;
    box-shadow: 1px 1px 6px rgb(0 0 0 / 20%);
    height: auto;
    display: block;
}
.language-right-to-left-wrapper .easychat-user-message-image-container.livechat-user-message-image-div{
    margin-left: 0px;
}
.easychat-user-message-image-container.livechat-user-message-image-div{
    width: 50%;
    margin: 1em 0px 3px 0px;
    padding: 4px 4px 5px 4px;
    border-radius: 1em 0em 1em 1em;
    box-shadow: 1px 1px 6px rgb(0 0 0 / 20%);
    cursor: pointer;
    height: 190px;
}
.easychat-user-message-image-container.livechat-user-message-image-div img{
    object-fit: cover;
    border-radius: 1em;
    max-height: 142px;
}
.agent-attachmnet-div{
    margin-top: 1em;
}
.language-right-to-left-wrapper .easychat-bot-footer-brand-name-div a{
    direction: rtl;
 }

 .arrow-left, .arrow-right {
    cursor: pointer;
 }

 .fa {
    font-family: FontAwesome !important;
}


.language-right-to-left-wrapper .chat-termination-modal-close-btn{
    left: 20px;
    right: 0px;
    width: 28px;
}
.language-dropdown-content .language-dropdown-items a:focus{
    background-color: #F6F6F6;
    outline: none;
}
.easychat-csat-form-div{
    margin-top: 1em;
}

#feedback_form_demoter .intl-tel-input .country-list:not(.dropup){
    margin-top: 4px;
}
.language-right-to-left-wrapper #livechat_feedback .easychat-bot-custom-modal-footer{
    flex-direction: revert;
}
.language-right-to-left-wrapper #easychat-chat-container .transcript-checkbox-input-div label{
    display: flex;
    align-items: center;
    gap: 5px;
}
.language-right-to-left-wrapper #easychat-chat-container .transcript-checkbox-input-div input:checked + label:after {
    top: 3px;
    right: 10px;
}
.download-btn-livechat{
    right: 14px;
    margin: 2px 0;
    display: inline-block;
    width: 18%;
    text-align: right;
}
.attachment-preview-container{
    display:flex;
    align-items:center; 
    width:calc(100% - 30px);
}
.easychat-user-message-doc-container .attchment-svg{
    width: 100%;
    object-fit:contain;
    height: 100px;
    margin: 0 auto;
}
.doubletick_livechat-img{
    width:14px;
    margin-bottom: -2px;
}
.read-more-wrapper{
    text-align:right;
    padding: 8px 16px 10px 0px;
    cursor: pointer;
}
.emoji-filtered-text-response-div{
    float:right;
    cursor: pointer;
    padding-bottom:10px; 
    margin-right: 23px;
}
.view-more-sub-div-wrapper{
    float:right;
    cursor: pointer;
    margin-bottom: 2px;
}
.read-more-wrapper-btn{
    text-align: right;
    padding-top: 8px;
    cursor: pointer;
}
.status-btns{
    padding: 0.4em 1em 0.4em 1em;
    border-radius: 0.5em;
    color:white;
    font-size:15px;
}
.prev-image-video.prev-image-video-btn{
    width: 28px;
    height: 28px;
    background-color: #fff;
    border-radius: 50%;
    left: -13px;
    top: 55%;
}
.next-image-video.next-image-video-btn{
    width: 28px;
    height: 28px;
    background-color: #fff;
    border-radius: 50%;
    right: -13px;
    top: 55%;
}
.prev-image-video-card.card-action-btns,
.next-image-video-card.card-action-btns{
    width:30px;
    height:30px;
    background-color:#fff;
    border-radius:50%;
}
.card-sub-text-wrapper{
    min-height: 70px;
    max-height: 70px;
    word-break: break-word;
}
.easychat-slider-card .tooltip-text-wrapper{
    padding: 0px 16px 8px 16px; 
    margin: 0;
}
.easychat-slider-card .single-card-sub-text{
    overflow-wrap: break-word; 
    padding: 0px 16px 8px 16px; 
    margin: 0;
}
.easychat-attachment-dragdrop-wrapper #max-file-size-allowed-message{
    color: #E10E00;
    font-size: 12px;
    padding-left: 10px;
    padding-right: 10px;
}
.easychat-attachment-dragdrop-wrapper #easychat-dragdropAlertMsg__XPS{
    color: rgb(225, 14, 0);
    font-size: 12px;
    width: 100%;
    justify-content: center;
    display: inline-flex;
}
.output-image.output-preview-wrapper{
    border-radius: 4px;
    width: 100%;
    margin-bottom: 8px;
    position: relative;
}
.easychat-video-recorder-preview-wrapper .responsive-video{
    height: 14em;
    width: 100%;
    object-fit: cover;
}
.arrow-left.left-side-intent-arrow{
    position: absolute;
    z-index: 1;
    top: 35px;
    left: 0;
}
.arrow-right.right-side-intent-arrow{
    position: absolute;
    right: 0;
    z-index: 1;
    top: 35px; 
}
.feedback-form-heading-text{
    margin: 0;
    padding: 0.4em 0.3em 0.4em 0.2em;
    max-height: 300px;
    height: unset;
    overflow-y: hidden;
    transition: max-height 0.2s ease;
}
.feedback-form-heading-error-text{
    margin: 0px;
    padding: 0.1em 0.3em 0.4em 0.6em;
    max-height: 300px;
    height: unset;
    overflow-y: hidden;
    transition: max-height 0.2s ease 0s;
    color: red;
}
#easychat-intent-level-feedback-submit-button{
    margin: 10px 10px 10px 0;
    float: right;
}
.datepicker-row-div{
    justify-content: center;
    margin-top: -2px;
    column-gap: 6px;
}
.hr-wrapper{
    width: 100%; 
    background-color: #e5e5e5; 
    margin-top: 8px; 
    margin-bottom: 8px
}
.range-slider-error-msg-div.slider-error-msg{
    color: rgb(225, 14, 0);
    font-size: 12px;
    font-weight: 400;
    margin-bottom: 8px;
    direction: ltr;
}
.easychat-form-container .checkbox_btn_choices_span.checkbox-choices{
    height: auto;
    padding-left: 18px;
    font-size: 14px;
    line-height: 17px;
}
.easychat-form-container .radio_btn_choices_span.redio-choices{
    height: auto; 
    padding-left: 18px; 
    font-size: 14px
}
.easychat-form-container .datepicker-row{
    justify-content: center; 
    margin-top: -5px; 
    column-gap:6px;
}
.easychat-form-container .hr-form-wrapper{
    width: 85%; 
    background-color: #e7e8ec; 
    margin-top: 12px; 
    margin-bottom: 8px
}
.easychat-form-container .cust-datepicker{
    width:100%; 
    display:flex; 
    flex-direction:column; 
    row-gap:4px;
}
.easychat-form-container .form-hr-wrapper{
    margin-bottom: 10px;
    margin-left: -18px;
    margin-right: -17px;
    background-color: #f0f1f5;
}
.form-error-wrapper{
    color: red;
    margin-bottom: 0px;
    margin-top: 8px;
}
.multi-cal-datepicker{
    justify-content: flex-end; 
    margin-top: -2px; 
    column-gap: 6px;
}
.datepicker-start-wrapper{
    justify-content: flex-start; 
    margin-top: -2px; 
    column-gap: 6px;
}
.feedback-emoji-div .feedback-emoji-img-wrapper{
    height: 52px;
}
/* internal css start  */
.feedback-checkbox-container-theme4 [type="checkbox"]+span:not(.lever):before {
    border: 1.5px solid #DADADA!important;
}
.ui-timepicker-list li:hover ,li.ui-timepicker-selected{
    color: #fff !important
}
.datepicker table tr td.active {
    position: relative;
    padding: 5px 3px 4px 3px;
    top: -2px;
}
#custom-timepicker-footer-submit-button:disabled{
    opacity:0.6;
    cursor: not-allowed;
}
#save-demoter-form-submit-button:disabled{
    opacity:0.6;
    cursor: not-allowed;
}
.preview-img img{
    width: 60%;
    margin-top: 1em;
    position: relative;
    margin-bottom: 0.5em;
    text-align: center;
    filter: drop-shadow(0px 1.25673px 5.02691px rgba(2, 84, 215, 0.16));
    border-radius: 5.02691px;
}
#selected-blue-radio-dropdown {
    color: white;
    font-weight: 700;
}
/* internal css end  */
#easychat-drag-drop-alert-msg.easychat-drag-drop-alert-msg-div{
    width: 60%;
    word-break: break-all;
    padding-top: .5em;
    vertical-align: middle;
    margin-left: 11px;
}
#livechat-user-upload-attachment-div.livechat-file-attachment-div{
    padding: 1em;
    box-shadow: rgb(0 0 0 / 20%) 1px 1px 6px;
    border-radius: 1em;
    margin-top: 0.7em;
    width: 85%;
    display: flex;
    float: right;
}
.mic-icon.mic-icon-wrapper{
    margin-left: 4px;
    position: relative;
}

.generated-chat-gpt-text, .generated-exomind-text{
    font-size: 10px;
    color: #676767;
    text-align: right;
    width: 100%;
    margin: 10px 10px 0px 0px;
    display: flex;
    justify-content: flex-end;
}

.language-right-to-left-wrapper .generated-chat-gpt-text ,
.language-right-to-left-wrapper .generated-exomind-text{
    margin: 10px 0px 0px 0px;
}

.easychat-bot-message-div.easychat-chatgpt-bot-message-div .easychat-show-less-text {
    max-height: unset;
}

@keyframes cursor-blink {
    0% {
        visibility: hidden;
    }
}

.easychat-external-search-blinker-div::after {
    content: "";
    width: 4px;
    height: 18px;
    margin-bottom: -4px;
    display: inline-block;
    animation: cursor-blink 1.5s steps(2) infinite;
}

.emoji-rating-wrapper-div {
    display: flex;
    align-items: center;
    justify-content: space-evenly;
    gap: 8px;
    margin: 12px 0;
    padding: 0 24px;
    width: 100%;
}

.emoji-rating-div {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 7px;
    cursor: pointer;
}

.emoji-rating-div .emoji-name-text {
    color: var(--grey-70, #7B7A7B);
    text-align: center;
    font-size: 9.273px;
    font-style: normal;
    font-weight: 500;
    line-height: 16.692px;
}
.emoji-img-wrapper-div{
    height: 55px;
    width: 55px;
    display: flex;
    align-items: center;
    justify-content: center;
}

.emoji-rating-div.active .emoji-img-wrapper-div {
    border-radius: 10px;
    background: #EAEAEA;
    padding: 4px;
}

.emoji-rating-div.active .emoji-name-text {
    font-weight: 700;
    color: #121212;
}